Lowe's Home Improvement in Mount Vernon, WA, is a solid choice for all home improvement needs. Customers can find gardening supplies, appliances, paint colors, and patio furniture. The store is large and offers a good variety of flowers and vegetable starts, making it appealing for DIY enthusiasts. However, the store has received mixed reviews concerning customer service. While some employees are friendly and helpful, others have been noted for their lack of assistance. Instances of employees ignoring customers in need of help have been reported, which detracts from the overall experience. One employee, Cameron, stood out for providing exceptional service, highlighting the inconsistency among staff. Additionally, some customers find the store somewhat dark and certain aisles messy compared to other locations. While many appreciate the discounts available for Veterans and the pricing for various projects, the return policy has been criticized for being too strict. Despite these challenges, Lowe's remains a go-to for many in the community, offering a wide selection and good service when assistance is available.
Great service and the staff make sure they get you fixed up with what you need.
July 2024
Cashier was nice. Went for plants which are very plentiful and are prices well. Didn't shop inside only shopped the garden center.
June 2024
Large store. I think they have almost everything for the do it yourself people. The garden center has a good variety of flowers and veggie starts at this time of the year. The people are friendly.
