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May 2024 by Destiny Schroll
Had a really good car buying experience here. Anthony Good was great with making sure we were comfortable and meeting our needs. He did a wonderful job making sure I was comfortable driving the car and answering my questions about the car itself. He was friendly and accommodating. Robert did an excellent job getting me into the car I wanted at a price I could afford and working with my bank and finances to get me a good deal. Thanks so much! I will state that since I purchased an older vehicle, there was some negotiation involved, which Robert handled wonderfully.
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May 2024 by Loni Johnson
We drove from Gig Harbor!! About 2 hours away. We had talked to Anthony During the week about the Bronco and made an appointment. Walked in and our Bronco was waiting for the test drive. Anthony was friendly and fun! Excited for our Pony adventure! Thank you Anthony and crew at AutoHub !
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May 2024 by Kale Simmons
Jany and Alex were very helpful when I came in to look at a vehicle.
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May 2024 by Mike Terris
Recently purchased a car from northwest autohub and had a great, stress-free experience! Jany was awesome! Very personable and easy to deal with. A great place filled with great people!
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May 2024 by Megan Gibbons
Quality customer service! John was welcoming and straightforward when I went to look at several options, and he helped me to select a vehicle that truly suited my needs AND my budget. The rest of the team were just as friendly and incredible to make the entire process streamlined and low stress. Really an outstanding crew that will have my return business. Thankyou NWA!
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April 2024 by Renato Aliaj
Dealership a fraud. They want you to come in and do a 3 hour drive and act like they will take care of you and swear up and down they will and tell us to look at our reviews and when you present them the numbers that they swear were going to do something about it they go M.I.A so in other words 3 hours going 3 coming back just to waste your time with another Mediocre sales man that over promises just to bring you in just to negatively under deliver. 0 stars for me.
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April 2024 by Corene Stewart
My experience with Northwest Auto Hub was overall a great experience; bought a nice car with under 100k miles for under 7k, and had the assistance of John F. that made the transaction comfortable by his non-pushy and relatable demeanor. I enjoyed working with him.My recommendation is to look over the extra ads-ons and ask what they are for. The anti-theft add-on was a non-negotiable price hike above the cost of the car.
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April 2024 by E Pattison (Elle)
Totally worth the drive guys! Come see Anthony Good, Internet Sales Manager, for the best and funnest car buying experience you’ll have! Super easy, great service, and awesome prices!
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April 2024 by Yelizabeth Medina
Had the privilege to work with one of their internet sales managers, Anthony Good. Awesome experience definitely worth the drive! (3 1/2 hrs!) The whole team was so awesome and extremely nice. They do anything they can to get you in the right car/deal. Love my truck!
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April 2024 by Katrina Gurr
My wife and I recently endured a horrendous experience at NorthWest Auto Hub. From start to finish, our journey with this dealership was marred by incompetence, miscommunication, and ultimately, a betrayal of trust.We entered the dealership with clear expectations, working diligently with Jerry to ensure our monthly payment would not exceed a specified amount. Despite our transparent communication about our financial situation – my wife's student status and our self-employment – we were assured that the deal was airtight, and my wife was already approved for the loan and we happily signed the papers and took the car off the lot.However, this was far from the reality we encountered. In the days following our visit, we were bombarded with multiple demands for additional documentation and signatures, throwing us into a whirlwind of confusion and frustration. It was revealed that Chris, in the finance department, had failed to properly assess our financial situation, resulting in multiple unnecessary credit checks and delays.To add insult to injury, our monthly payments ended up being a staggering 12% higher than what we initially agreed upon. Despite the manager's attempts to "help us out," we found ourselves bound to a much larger financial burden than anticipated. By the time the issue was resolved, we had already taken the car off the lot and endured three weeks of stress and uncertainty.Had we known the true extent of our financial commitment, we would never have left the dealership with the vehicle that day. NorthWest Auto Hub's disregard for transparency and accountability has left us feeling betrayed and utterly disenchanted with the car-buying process.In conclusion, I implore anyone considering purchasing a vehicle to steer clear of NorthWest Auto Hub. Their incompetence and lack of integrity have cost us dearly, both financially and emotionally. Save yourself the anguish and find a dealership that values honesty and professionalism.
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April 2024 by Cathy Satava
Internet Sales Manager, Anthony Good @Autohub Northwest was awesome! Very friendly, informative and quick!! I’ve never been in and out of a dealership so fast! Definitely worth the drive north!!
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April 2024 by Gina Garcia
Alex has to be the most considerate car salesman I've ever came across very professional very knowledgeable just love working with him
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April 2024 by Alex R
My experience at Northwest AutoHub was nothing short of a nightmare. Not only was the customer service abysmal and the cars had obvious "mechanical issues", their loan tactics were downright shady. Despite having very good credit and income, they insisted on pushing me towards a high-interest loan with fees, claiming it was the "best deal" available. They didn't even ask for proof of employment or paystubs??? So if you know a bit about financing, that's a massive red flag. (For those that don't know, they essentially picked the first bank that accepted the application. Regardless of care about getting the best deal. Also, very risky and desperate bank loans. Think legal payday loan risks.) I HAD to specifically ask they RE-RUN my application with my proof of income. How's that for a joke?? Lol They were clearly more interested in padding their own pockets than helping me secure a reasonable financing option. It's appalling how they take advantage of customers' trust and financial vulnerability. I would personally steer clear of this dealership.I noticed a concerning issue with one of the tires on a vehicle I was considering. There was a noticeable bulge protruding from the sidewall, indicating a potential structural defect or damage. When I brought this to the attention of the salesperson, he contacted the manager. the manager brushed it off as a minor cosmetic flaw and said "the car sales price was adjusted to reflect the price of the car." However, as someone who values safety above all else, I found their dismissive attitude deeply concerning. It was clear they were more interested in making a sale than ensuring the integrity of the vehicles they were selling. I cannot emphasize enough This lack of transparency and disregard for customer safety is completely unacceptable. Not even the very shady pop-up car dealers are this bad. I strongly advise others to thoroughly inspect any vehicle they consider purchasing from this dealership, as their apparent indifference to potentially serious issues is deeply troubling.
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April 2024 by D Lanae
Alex S and Anthony were great help today. Very respectful people!
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April 2024 by Jill Kemper
Alex Soto was very friendly and professional. He was knowledgeable and very forth coming with everything that came with the vehicle. I would definitely recommend buying a car from northwest auto hub!
