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August 2023 by Kyle M.
Haven't left a review in a while so bear with me. Back story; My wife and I care about our dog a lot and always want the best for him. He is part of our family and I don't take kindly to and will stand between him and any hostile environment. I have made my best effort to make sure that he knows I am the alpha male, but to no avail he'll tell you different. He's a thinker and watches for threats and will take immediate action. Ok, enough of the humor. Let's get serious. My wife and I have been to Burlington and back in search of a great, not good or sufficient veterinarian but great. One with genuine compassion and thoughtful kindness for our pet. His name is Skittles, he's a small terrier weenie mix. With the biggest attitude that he can muster for his 15 pounds. Dr. Herenbeen calms that attitude when she enters the room. She's very good at what she does, speaks in layman's terms for non medical professionals like me so that we may understand exactly what needs to be or has been done. The veterinarian assistants are friendly and knowledgeable as well. Overall we have no complaints and highly recommend this clinic above all others. They go above and beyond the call of necessity making you feel down home and comfortable.
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April 2023 by Mauricio S.
Dr wolfe is the best! Wouldn't go anywhere else! Been coming here for 5 years and can't complain! Staffs great & always taken care of!
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March 2023 by Adam Hayden
We unfortunately had to put our beloved family pet down and the team there was wonderful, respectful and kind.
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December 2022 by Melinda H.
If I could give a -10 I would. Since Dr Broda has retired this place has gone to the dogs. My complaint is too long to post, but they are not interested in the safety or health of my fur baby. Dr Broda was the best!
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October 2022 by M M.
Honestly, this is the only place that I recommend in this area. And the only veterinary clinic where I feel at ease when they take my pets to the back and out of my sight. I brought in my tiny little 15 weeks old kitten who, as it turned out had a burn but was diagnosed in the emergency room with some bruising from a falling object. Almost $700 and 8 hours later I left that ER thinking that my kitten might have a fractured foot :( It was swelling up bad. I am so glad that this was detected and he can take antibiotics to help him heal faster. Thank you Parker Way for not only always doing your best at helping me to keep my 4 felines healthy and happy but also for being good, caring and honest folks. Keep up the great work!
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April 2022 by Caelli C.
HORRIBLE HORRIBLE PLACE. Not going to go into detail about the experience but I just want to warn everyone not to go here. Over the years we've had multiple animals get services here and I can say I've always had problems. The staff doesn't care, and is not diligent and leads to improper vaccination or lack there of leading to death. If you love your animal please find somewhere else.
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October 2021 by Andrea P.
I really mulled over leaving this review. Times are incredibly stressful..for everyone, but ultimately I felt that the complete and utter breakdown of communication and accountability I experienced could possibly cost an animal it's comfort or even life. So I decided to write this. Parker Way came very highly recommended to me. My BC broke a tooth off at the gum line in 2020 and the vet I had at the time refused to even look at it without having me agree to sedation, films and possibly extraction. No way. So I went to Parker way for their free dental consultation. The brunette female doctor I interacted with was exceptional. Her communication, her handling, etc...I was very pleased and couldn't wait to return, as recommended in 2021 for a dental. Unfortunately that's when things went downhill. I made my appointment and was asked about vaccinations needed. I told them I was fairly certain her rabies was good, but that they would need to call my previous vet for the exact date. When I was on my way to the appointment I called ahead, handsfree as I was driving, to verify they weren't giving her any shots, since her rabies was up to date. The woman I spoke to at reception, I do not know her name, said she would call Banfield and remove the rabies from her paperwork because it hadn't been done. I apologized for not having physical paperwork and for her having to make a phone call then and there. She said "...not a problem, do it all the time! See you soon!" When I got there rabies was still listed on her paperwork, I called the same woman over to clarify and then made sure I selected and signed the box that said ONLY the dental services. She took my dog back, everything seemed fine, I went about my day. Around 2 or 3 I called them because I hadn't heard anything. They said Penny was done, resting and that they were unable to leave a message on my voicemail. I asked them to clarify my number because it had been on me all day and I had been waiting for pickup information. The woman I spoke to this time was different, seemed irritated and told me penny could be picked up in a couple hours. I sent my husband to pick her up while I stayed with our toddlers. He brought her back, she seemed a little more lethargic than usual and threw up, not unusual, wasn't too concerned. When he handed me the paperwork there was a rabies tag attached to it. She had been given an additional 3 year rabies vaccine one year after her previous 3 year rabies vaccine. I was livid. I called the clinic back and asked why this had been done!? I was very clear, repeatedly she was up to date and didn't need it! I was told that the girl whom I spoke to in the morning tried to call banfield and they didn't answer and it was on her paperwork. I then stated that I wanted the rabies charges removed (it was inexpensive, only $30) and I wanted to know why the woman I spoke to hadn't removed it. I got a call back a little later, the story had changed! She said that Banfield wasn't sure if it was a one year or a three year. I immediately called them, spoke to the receptionist she had called and explained the situation. She said that their records were clear, she received a 3 year in april of 2020 and that was what she communicated to the Parker Way employee. I called back, shared this information and asked for a veterinarian to call me back. I stated that as a groomer of 18 years (i have worked across the US while my husband was in the service...for shops, boarding facilities and clinics), I was not concerned about vaccinosis. I was more concerned about the complete breakdown of communication and the fact that this employee kept changing her story and shifting the blame. To me that was unacceptable. I eventually received a call that i missed and a voicemail (the vet had no issues leaving one herself). The voicemail assured me Penny would have no negative reactions and dogs are over vaccinated all the time (something I am aware of through years of volunteering with rescues). She did not address or comment
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October 2021 by Tara R.
We found Dr Broda when she worked for a different clinic in Lakewood ,Wa This was in the 90's when very few Vets knew anything about ferrets. He was playing one minute and lethargic the next. We rushed him in. She did X-rays and for some unknown reason he had a stomach full of air. He just couldn't expel it She had worked with cows who had the same issue but the tube you need was huge. This was very odd for a ferret. She basically invented a tiny tube and he was able to expel the gas , immediately He had been close to death and he was now back to normal. Unbelievable!!! We always used her for our ferrets after that. We followed her to Mt Vernon when she bought that clinic. She's the best there is. We now have an elder dog and she's helped us so much with his arthritis. You won't find a better Vet anywhere. Plus her prices are much lower than the ones here in Sammamish ! She's well worth the drive no matter where you are
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September 2021 by linda gerber
Bleu loves going to see the veterinarian and the team.
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June 2021 by TOM WATT
Thank you for your compassion in putting down my dear dog today. In time the guilt will go away, cried all the way back to Everett. Your staff was so sweet
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November 2020 by Shane Adams
Staff was friendly, compassionate, caring, and attentive!
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September 2020 by Caspian H
Dr. Broda is very knowledgeable about ferret care. I've seen other vets who didn't seem as well informed about my cat snakes. She has had her own in the past and I feel that has given her a better understanding than the other veterinarians I've taken them to. I definitely recommend her for your ferrets' needs
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September 2020 by Elizabeth Baun
They were amazing when cleaning my dogs ears. My previous vet refuses to clean her ears and made me do it myself so it had gotten pretty bad. They were able to clean her ears pretty quickly and the cost for it was wayyy better than my previous vet as well. I'm glad I switched to Parker Way
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August 2020 by Danielle Rees
I love Parker Way Vet! My 2 pomchis and 1 chihuahua are treated so well! Never a bad experience, today I brought on my 13yr old chihuahua who had a serious laceration on his leg. They cared for him so sweetly and communicated with me throughout the day! I highly recommend!
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August 2020 by Jess W.
Gosh these people are so nice. I'm really looking forward to coming back. I called them because it came highly recommended by a local pet hospital. Our previous vet removed 26 out of the 27 staples from our puppy's shoulder which was pretty hidden and I didn't notice until the next morning. Considering they were 30 minutes away, I called Parker Way (4 minutes away) to see if they can help us. Over the phone they were sooo nice and were able to get us in same day. The vet tech was very sweet as well and did us this huge favor right there in the parking lot (covid didn't allow us inside). I'm so grateful and really looking forward to returning here. Thank you!
