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May 2024 by Julius A Farrar Jr
Pave Jewelry Store in downtown Mount Vernon has been providing excellent customer service and competitive pricing. It’s impressive I been a loyal customer for four years, especially during the pandemic. Building strong relationships with local businesses is so important. JANEY AND here Mom are the best.
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May 2024 by Cam Kelley
Went in to sell 18k gold asked for it to be tested for authenticity the women there was rude off the bat and picked it up and refused to test it then proceeded to tell me my gold was fake but went in somewhere else the next day where they didn’t refuse to test it and look at that it was real gold authentic 18k gold so I still got to sell it but terrible service here to sell.
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May 2024 by Guillermina Ibarra
Janey she’s super sweet and kind she answered all my questions and fixed my charm when I broke it.
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April 2024 by GREG ANTHONY JEWELRY INC
We are a Jewelry Manufacturing Company in Los Angeles, and have done a few jobs for this jewelry store and haven't paid for almost 10 year, the amount is $2151. Please refrain from dealing with Janey Dodge and her company. Also, she ignores our calls and email but knows how to steal other people's hard earned money
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March 2024 by Leslie Estep
Janey was wonderful! She resized my wedding band and helped me find just the right ring to go with it. I’ve brought several pieces of jewelry in for repair and always get the best advice and service. So happy to have Pave right downtown.
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February 2024 by Rob Lancaster
Good location, very nice people, and wonderful service. What more can I say?
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February 2024 by Heather B.
Edited to respond to the owners condescension: Based off this reply I think the style of customer service speaks for itself. Saying I was happy with the option to use a clasp as opposed to a weld shows the lack of awareness. I was not thrilled but had promised my 8 year old and drove 30 min for the appointment so felt stuck. Very quickly after I initially contacted you with concerns, my daughter's bracelet fell off and was unfortunately lost. You offered to re-weld mine but about a week later prior to being able to even consider making arrangements to come back for a re-weld mine also fell off and I've been unable to locate it. The reason for this review now is because Yelp suggested your establishment, and yes I would still be bothered when I spent $100 on now missing jewelry shortly after purchase. I've since had a new one placed on myself without ANY issues. It's welded very strongly. And I got my daughter a bracelet with a clasp that is age appropriate and it's remained on through school, sports and normal 8 year old activities without issue. Sorry to upset you with factual details of your products and services. Your clasp was obviously subpar as was your welding skills. Why would I come back to have you weld it again when your welding abilities didn't last even a month? I suggest kindly touching grass. Original review: Got a "permanent" bracelet that fell off within the month. Should have just ordered a bracelet elsewhere. They clearly don't know how to weld correctly. Their customer service needs work as well.
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January 2024 by Janet Becker
Fabulous shop with beautiful options!! Beth and Janie are awesome!! Customer service and creativity are always present. Highly recommend!!!
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November 2023 by Christa Cooney
Local family owned and operated with incredible expertise in jewelry care, design, and repair. Janey has helped me numerous times with fabulous customer service and skill. This is my go-to place for jewelry care in the valley.
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September 2023 by Lyn A
Pave jewelry is a great little shop! The staff is friendly and helpful. One of the best things about this shop is their ability to fix things quickly. My son broke his necklace playing tag and we were able to go to Pave and get it fixed the same day (he broke the ring that attaches the clasp to necklace). I also love that they have access to a large selection of jewelry. If they don’t carry the item in store, they can order it. Plus, they have super cute earrings in store!
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February 2023 by The Jeff
This a wonderful store. My wife had been looking for help with two watches and they were able to help us out with no problems. Other jewelers said they couldn't help and the folks at Pavé were amazing. I even found a new wedding band while I was in there.This should be on everyone's list to stop in and find some nice jewelry when in Mt. Vernon.
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July 2022 by Chris D.
I have a nice experience here working with the shop owner on creating a custom ring. I had wedding rings and leftover rings from my grandparents and parents that really were not useful to me. I wanted the gold for something that would carry their memory and also be something that I would enjoy. I took all those rings and she used my gold to cast a new ring for me. The result is a very nice looking gold ring that is made up of my families gold and has my grandmothers wedding diamond in it. And I wear it regularly and really enjoy it and enjoy the memory of where it came from.
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March 2022 by C S.
My girlfriend had nothing but great things to say after getting her bracelet fixed here. It wasn't until I got my chain fixed that I understood just how well deserved her praise was. Everyone was very kind and efficient. My chain was tightened and cleaned within minutes and they even gave me pointers to improve its longevity. A very pleasant experience and I will definitely be returning in the future.
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February 2022 by Nyelah Johnson
Janey is so sweet and friendly. I love the small and intimate feel the shop gives you. They did an awesome job at lengthening my bracelet. You can’t even tell where they added the piece back in, and they cleaned it for me too!
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November 2021 by Bonnie Jones Hull
Very friendly and knowledgeable staff…..and their jewelry is beautiful!!!!!
