Pep Boys at 1621 Riverside Drive in Mt. Vernon is a local auto service and tire shop offering expert tire services, oil changes, brake repair, battery replacement, and comprehensive auto repair for cars, trucks, and SUVs, including hybrid and electric vehicles. The staff is consistently described as very friendly, courteous, helpful, accommodating, and knowledgeable. The certified technicians provide honest and fast service, working to complete jobs as quickly as possible. The management team is noted for being super helpful and going above and beyond to resolve issues in a timely manner, ensuring customers are taken care of. They have arranged for towing, facilitated quick repairs, and provided rental vehicles when needed. With over 100 years of experience, Pep Boys aims to be a trusted auto care center, offering same-day services to keep customers moving.
The service Personnel was very nice and went the extra steps to help me out I was not acknowledged when I first got in and waited about 4 or 5 minutes before he acknowledged me , but the front desk person was very nice and professional estimate for a brake job was crazy high to me but the tires I got in service was very... read full comment
October 2025
I recently had an issue arise that resulted from work I had done in my car at PepBoys. The manager Mike, did an excellent job in resolving the issue in a timely manner. He arranged for my car to be towed to the shop, and got the necessary repairs done quickly. The team at this location are friendly and knowledgeable.
October 2025
Took my car here for service and some unforseen mechanical problems occurred during service However they went above and beyond to make sure That I as a customer was taken care of and to ensure that my vehicle was back in tip top shape. Also Made sure I had a rental vehicle for transportation while my car was down.
