U-Pack, a service of ArcBest, offers an efficient self-moving solution for long-distance relocations at a budget-friendly price. Since its establishment in 1997, U-Pack has successfully assisted over 1.5 million customers in moving across more than 2 billion miles. Users appreciate the clear pricing structure with no hidden fees, ensuring a smooth moving experience. Customers consistently highlight excellent customer service, noting that representatives are friendly, respectful, and helpful throughout the moving process. Many reviewers mention that their scheduled pick-up and drop-off dates were honored, contributing to a seamless experience. The flexibility of the service is also praised, as customers can adjust their space needs, paying only for what they use. While most experiences are positive, one reviewer pointed out a communication issue regarding the delivery location, noting that it required additional coordination. However, the overall consensus indicates that U-Pack effectively reduces the stress associated with moving, making it a highly recommended choice for anyone looking to move from state to state. With its reliable service and dedicated team, U-Pack proves to be an ideal option for those in need of a do-it-yourself moving solution.
Great team and you make my move very smooth. Clear pricing, no hidden price, as scheduled, great customer handling, have very good tool for communication. I recommend for any move from state to state.
April 2023
At a fraction of the cost of doing it ourselves, choosing UPack for our move from WA to Texas was a no-brainer. They did everything they said they'd do and even had our stuff here early. Definitely recommend UPack!
January 2023
Great prices and very reliable. My household goods actually arrived a lot sooner then expected. Customer service was fabulous. If I move again, I know who to call.
