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September 2023 by Ian Paige
Been a customer for years. This is a place where things get done right.Services: Steering & suspension repair
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July 2023 by darrian serr
Fastest oil change and tire rotation ever! They were done in about 30 minutes, super nice, and showed me the price beforehand. I appreciate the great customer service and straightforward recommendation on what my car needs.
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June 2023 by Craig Liptrap
This is the worst place in the world to go and have your car worked on. They are rude and have no experience on working on vehicle.they are not honest and are layzy.i had to beg to get my card back so I could fix it my self
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April 2023 by Mrs K
Great customer service!! Very knowledgeable with the interlock device . They are partnered with SMARTSTART
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April 2023 by Jose A.
It was a nightmare having to deal with this shop, since the beginning the guy who helped me was unfriendly and rude. I went there referred by someone else as being the most inexpensive to install an interlock. At least that's what I was told... I got there and my truck was perfectly working at 100% performance! After the installation it began to have mechanical and electrical issues, at the end of the day even the wipers weren't working! I called and spoke to him and he instructed me to take the truck to the shop. After dropping the truck off he called me a few hours later and gave me 6 different excuses, he stated the interlock did not work because my truck is too old and has a lot of miles. He charged me $200 for scanning it with his small device plus the interlock uninstall, I paid a total of $600 and my truck is no longer working! It has been the worse experience I've ever had! He is unprofessional and disrespectful. Be very careful!
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March 2023 by Liz Hoffman
Go literally anywhere else for whatever needs you may have. In a roadside emergency, if this was the nearest place, I would pay extra to go somewhere else, far away from Gateway Auto Repair and the awful people who work there.These men are the rudest, most unprofessional people I have ever had to deal with in any business transaction in my life. I did not go here expecting to have a red carpet rolled out for me, but even with low to no expectations, my experiences (yes, experiences, I had to work with them several times) were uniformly terrible. Their ability to make every single interaction from simply taking payment for their services, to answering basic questions (like where should I park my car while I wait?) unnecessarily confusing, stressful, and hostile is almost impressive, were it not so frustrating and upsetting to deal with. I am telling you - do not go here, for anything, ever.
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March 2023 by Liz H.
Go literally anywhere else for whatever needs you may have. In a roadside emergency, if this was the nearest place, I would pay extra to go somewhere else, far away from Gateway Auto Repair and the awful people who work there. These men are the rudest, most unprofessional people I have ever had to deal with in any business transaction in my life. I did not go here expecting to have a red carpet rolled out for me, but even with low to no expectations, my experiences (yes, experiences, I had to work with them several times) were uniformly terrible. Their ability to make every single interaction from simply taking payment for their services, to answering basic questions (like where should I park my car while I wait?) unnecessarily confusing, stressful, and hostile is almost impressive, were it not so frustrating and upsetting to deal with. I am telling you - do not go here, for anything, ever.
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February 2023 by Cody Fitch
Honestly don’t know how this place is still in business horrible customer service and flat out lazy I would never go back. Been using them for the last two years and what I have seen is embarrassing to all mechanics.
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January 2023 by birds rule
Absolute snakes who don't know what they are doing. They told a friend they need a new transmission because it was shot and the transmission oil filter was filthy. How did they know that if they never took off the transmission oil pan? They were just guessing and trying to take advantage of her. I would never recommend you to go hear, especially if you are a girl.
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January 2023 by Rachelle Barkley
These guys are always ready to help. Very popular place
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November 2022 by Cary Singhurst
If your kind and respectful to them they will reciprocate. Great service.
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July 2022 by Jordan Stopinski
Honest and efficient service! They kept in touch throughout the process and did a great job. Highly recommend!Services: Auto battery replacement
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June 2022 by Chris McCurdy
Highly recommend this auto repair shop; reifiable and super friendly service!Service: General repairs & maintenance
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May 2022 by Landon Edwards
They were rude af. Charged too much for very little work .
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April 2022 by Phoebe Grigsby
Brother went to get his interlock taken out through them this morning, the interlock locked his car up for a half hour, asked if they can possibly come and maybe help pull it through for them to fix it, didn’t want to help or anything.. Went to try and start our car once again, of course, it locked up once again!Just wish they would maybe try and help push our car to the spot they wanted so they can fix it or even just try to help with anything! Been here since 7am.. Still here..
