HomeStreet Bank and Home Loan Center has a strong reputation for excellent customer service and a friendly atmosphere. Customers have been with the bank for over 15 to 30 years, praising the staff for being personable, professional, knowledgeable, and helpful. The Mountlake Terrace branch, in particular, receives high praise for its welcoming environment. Clients appreciate how staff, especially managers, go above and beyond to explain banking options clearly and assist with both personal and business accounts. Many mention that their experiences have been consistently positive, with no complaints, and they feel confident in the bank's support for their financial needs. The bank is highly recommended for its great staff and trustworthy service, making it a preferred choice for personal, business, and even specialized account setups.
I’ve been banking with Homestreet Bank over 30 years. They are the very best. Wonderfull staff! Great people! I love the Mountlake Terrace branch. Very personable and professional!
October 2022
I have been with HSB for over 15 years. They are the best in the business. I have never had a bad experience with them. And they are alway there for you with whatever help you may need with. Definitely the bank you want to be with. Great staff!!
February 2022
Had a tedious experience with my insurance company that required me to stop at this branch to deposit a check. The staff were incredibly friendly, helpful and accommodating. I appreciate everything they did to help me!
