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March 2024 by Skyler Pomarleau
Lena was awesome. She showed me 4 units to pick from.
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January 2024 by Wendlasida Deram
LenaShe was was awesome, she gave me a call. About my auto Payment failed, and I took care of it right away. Thank you
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December 2023 by Josh Panas
Great rates, great customer service. Lena was so helpful finding the perfect storage unit, she made it a very easy decision to go with Public Storage!
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December 2023 by Esther Lee
Lena is the best. She is very welcoming! We rented two units for personal and business purposes, and she ensured that we had easy access to both and that they were located close to each other. She was very accommodating. Thank you Lena
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December 2023 by Ely Del Rosario
Lena is very professional and understanding what I need to store my things. She is a great asset to your growing team.
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December 2023 by Hrod32
I’m currently moving and needed a place to store my stuff in the mean time, I was able to reserve, view, and pay for a unit in a matter of 20 minutes. Lena was absolutely wonderful to speak with and answered all of our questions. She gave us peace of mind that we chose the right place to store our stuff.Great property and management.
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November 2023 by Jon Challman
Lena was amazing and helped me before she was open . Huge thank you great service.
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November 2023 by D M
Lena was wonderful today at Public Storage in MLT! I was able to get a great spacious unit at a GREAT price same day thanks to her help. She was also able to switch my unit once I arrived to something more preferable for me and I can start moving today!I would highly recommend Lena and Public Storage in Mountlake Terrace to my friends and family.
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November 2023 by Samantha Pellham
Thanks Lena for all your quick and easy help. Very kind and made this process much easier than before at other storage plases.
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August 2023 by Oleg Tkatchenko
Lena is amazing! Public storage is lucky to have her... she needs a promotion!!! Lena you are awesome!
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August 2023 by Santi Alaoui
Lena took very good care of me... she deserves a raise!!! Lena is AWESOME!!!
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August 2023 by Colleen Anderson
I’ve had to temporarily relocate and it’s been really stressful with unknown timelines. I wasn’t sure if the best solution for my storage after my rent had increased. Lena started helping me after I reached out for assistance and she helped me to figure out a new solution; I was able to downsize and she helped me find a unit that was even near my old unit, so my kid and I could transfer everything as smoothly as possible. Lena treated me like a friend and even showed up to help us with boxes, brought us water when we ran out. I almost want to cry because you just don’t see customer service like this anymore. Lena thank you so much for all your care for our family situation! I’ve had the best experience working with you! Thanks a million!
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August 2023 by David Davenport
Lena, the Property Manager, introduced herself while I was unloading. Very friendly and professional. More than that, the online reservation was easy to complete, and self-check-in worked smoothly and exactly as described.
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August 2023 by Geo F
Lena really surprised me today, it has been a very long long long time since I have encountered such outstanding customer service! Lena has written a whole other book of customer service, she takes her customers on whole new customer service adventure! She is the real deal, public storage you need to hang on to this precious Gem, they are very hard to find!!! Superb service!!!
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August 2023 by J P
There was a glitch in the system.. And the property manager Lena helped me get into my storage unit and helped me reset my password. She is probably the most helpful property I have ever dealt with. Thank you Lena ☺️