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November 2023 by Tobin Birney
Fast, knowledgeable and friendly staff. Treat them with respect and they show it right back. Timely and supportive through what is a difficult time. Highly recommend.
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September 2023 by Christina Beeson
They are super professional and very very kind and knowledgeable! Great place and wonderful staff.
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September 2023 by Jeff
The auto shop that installed the Ignition Interlock in my car is now out of business. Thank you ? Jesus!?My car started successfully exactly three times after the ignition Interlock device installation service. It hasn't worked in about three years since.I'll have to tow my car to a service center for repairs.2012 Toyota Prius V Prime
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August 2023 by Katt Fisher
SMARTSTART has a new policy as of August 2023 that you have to pay in full and wait for reimbursement even if you have financial assistance through dol . I was approved for financial assistance months ago and they have been helping me pay most of my interlock monthly fees but now I have to pay full price and wait for a reimbursement which defeats the purpose of getting financial assistance the point of financial assistance is because I can’t afford to pay full price every month. I called dol and they said that doesn’t sound right. My only option here is to switch companies. They are playing a cruel game here and I don’t like it. SMARTSTART can’t even explain why they made this new policy.THIS REVIEW HAS NOTHING TO DO WITH GATEWAY AUTO IT HAS EVERYTHING TO DO WITH SMARTSTART AND SMARTSTART ONLY
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July 2023 by Jeff Nord
My car turned on twice after the service. It hasn't worked in about three years since. I'll have to tow my car in too.2012 Toyota Prius V Primebecause I have not had the money anyway.
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June 2023 by Maizie Schwarz
The process was smooth from start to finish. They did an amazing job and were professional. Great place overall!
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April 2023 by Jessie Hanson
They have helped me so much with my car and my smart start. Love these guys!❤️
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March 2023 by Napoleon Hayes
The guy was very rude to me for no reason they installed the device wrong and my car was haven’t trouble starting he told me the issue was with my car and they wouldn’t fix it if the issue was or wasn’t with my car or the device and wouldn’t let me talk to a manager I had to go to another shop and they helped me for free! I don’t do reviews so trust me it had to be bad for me to do this
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December 2022 by Baska Balj
All three guys very friendly fast and helpful nice
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October 2022 by Rosanne Vanness
All three gentlemen were very pleasant. They even checked my tires for low pressure. Thanks
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September 2022 by Seth Villafan
Great people, very friendly and extremely informative! Very fair pricing, honest input, and willingness to make availability.
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August 2022 by Steven Jackson
Good customer service and on point taking care of business
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June 2022 by Gary Hansen
The techs seem knowledgable, but the device is a piece of s———. Second day I had to have my jeep towed home. Really disappointed.
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April 2022 by Phoebe Grigsby
Do not recommend!!! They have done nothing but take our money!! It’s very unreliable, it loves to lock your car for at least a half hour-hour. If it does that, you have to go and get it restarted and that cost 150$ each time, had it for 3 months and had to go and get it restarted At least 4 times, very frustrating and cost of money. They don’t help much at all and the service is a joke. This morning, went to get it taken out at 7am this morning, it’s Locked up twice already, still waiting for it to let us start back up just to drive a couple feet to the garage for it to finally get taken out, still here waiting this very minute, horrible!!!!
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December 2021 by Edward Tutol
I told the technician 1 month please. He came back to me asking again and I repeated 1 month please. After I left he charged me for 2 months. Smh, he might've been stoned....or stupid.
