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October 2023 by Pat Muscat
Been going here for while, smallest lines and best service!
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May 2023 by Katherine E.
I love our local post office. They are always so very friendly, helpful and efficient.
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May 2023 by Kevin Tom
One of the better USPS facilities I have been to. Friendly workers and efficient. I've never had to wait more than 10 minutes.
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April 2023 by Lemuel Lizárraga
The two ladies at the front today were really nice! And one of them I didn’t catch her name, was able to quickly find and hand me my undeliverable package. :)
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April 2023 by Mohib Syed
They literally never picked up any of my calls. Not once. Not at any time of day.
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February 2023 by Jagadeesh Duggirala
Too worst. The lady in this place is too rude. First time visiting usps in america and my experience worst just stay away from this place. The place is not even clean it is like a dump yard.
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January 2023 by Philip Holman
The person on the phone for this location is extremely rude. I signed up for electronic signature for a package and after a delivery attempt was made for which they said they need a signature ( sorry isn't that what the electronic signature was for? ) I called very confused. Was given the number for this location. Nobody picks up which is a joke in of itself. After several attempts someone finally picked up. I explained my situation and they said that they don't know if someone has an electronic signature or not. Wait what? She started raising her voice and telling me she was trying to educate me. None of this situation was my fault. Why am I the one being yelled at? When I asked for her name and her managers name she said have a nice day and hung up. This is completely unacceptable. Usps shouldn't have a system that doesn't work and needs to get new people that actually treat customers with respect and courtesy.
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December 2022 by Celia Roemer
One of the Asian ladies at this place was so rude, unprofessional.I came here to send a letter. I handle it the envelope. She said: all you need is a stamp.So she gave me the envelope back to me and said here is a stamp? Now do it yourself?I was never asking you for STAMP
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September 2022 by Ann Marshall
I love our small local MLT post office. I have always received excellent service there.
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May 2022 by Sonia Murphy
I agree this location is nonsense. I understand covid and respect your wishes of your staff but the lack of NO ACCOMMODATIONS for ADA people is unacceptable. They could ask for reasonable accommodation even meeting at the mailbox in the open air 6ft apart with mask. Also the lack of communication that attempted delivery is wrong because if I didn't have Amazon mobile app I wouldn't know. This location needs serious attention . Wasn't even worth a 1 star.
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April 2022 by Bell B.
So I have a certified letter, they just leave a note in my mailbox no attempt to ring door bell, ask apt office or anything, then says pick up at local office on 11th, drive there nope they say it's not there, it's in Lynnwood drive there they say it's not there, back to mlt po not there still, driver won't answer... Boy this is an epic fail again... If it's there on 11th for pick up why is it on another truck for delivery again then please explain this... Terrible terrible service no one has a clue what's up..... And now today it just disappeared... Terrible terrible carriers how do you lose important mail terrible service they have no clue where my letter is since "trying to deliver"... Three days chasing this certified check for them to just lose it all the sudden... Worst ever customer service no one is accountable no one cares
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January 2022 by Mikayla Lynn MacPherson (En Lil Sin)
Issues with this office:Personnel who is rudePersonnel who calls customers liarsPersonnel who repeated misgendered customersPersonnel who does not take responsibility for lost packages listed as being on the officeMy partner had medications coming through the mail to our box here to this office. She got a notification that her medication has been delivered and the office had taken delivery of it. Today we went to go pick up the medication, but it was not in our box, nor was the a key to the larger box that is sometimes used. My partner went to find out if they had the package behind the counter. The lady AND BRANCH MANAGER lied to her face and said it was not in the box, and that we just missed it. She continued to gas light my partner that she had just missed the package that the person who scanned the package has "never made a mistake in all of the years working there". They took ZERO responsibility in the loss of the package and told my partner that she needed to do do the work of tracking it down, despite the package being in the office. When I went into the office and told them that I was the one who checked the box and that the package was not in there, they lied to my face and told me it was there I just did not look hard enough. The branch manager also repeatedly misgendered my partner, even after I had corrected her and dismissed my repeated correction of her misgendering. In the end they took ZERO responsibility and was extremely rude and outright transphobic towards my partner.A complaint will by filed with the USPS
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January 2022 by Amy K.
The best post office in the area. Its small and doesnt have an automated machine to ship your own packaged, but the ladies that work there are MUCH nicer than the lynnwood postal employees. I live in lynnwood and drive out of my way to go to the MLT branch for the good service that they try to provide. This branch would get 5/5 if they had a postal machine in their lobby.
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December 2021 by sara o
I hate that this has to be my post office. We are now almost 3 years into covid and they STILL will not deliver to my apartment door that is OUTSIDE. I have to go into this TINY office to retrieve my packages because the delivery guy won't walk packages up my stairs. When I asked the front desk why they won't deliver, she said because of covid. Makes no sense to have people poor into a tiny office to retrieve their packages when the mail guy can certainly mask up.
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September 2021 by Candice Kobielski
Love my local post office! The staff are courteous, patient, knowledgeable, helpful, and always do their most efficient work!
