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November 2023 by Chris Mellas
Used their online reservation system. Set the appointment. Drove there. After 15min of the front desk person playing ping pong tech support back and forth with his boss, they say...sorry, the boss forgot to block those times out. We can't do it today. For that, they get a 1-star review.
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October 2023 by J G.
Don't rely on their website to select a package; they don't include what's listed. Get a detailed written estimate, specifying every single thing you expect to be completed (no matter how trivial). They will charge you more than the estimate.
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October 2023 by Brandon BamBamSEA
Got a full ceramic coating, paint protection 3m film on hood, door seals, door handles, etc.. Was told initially that I need to come back yearly to get my ceramic coating checked but after the second year was told I do not need to come back, even though I mentioned it said in the warranty I needed yearly checks. My hood wrap cracked in a spot (which is usually warrantied) and was told I possibly need to get a full wrap.When I left a message the first time asking for the company who did my paint protection I never got a call back. Second time I called they answered and only told me the name of a different company who did my paint protection.Bottom line I have received inconsistent service here and will not return.
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August 2023 by Dennie Jung
Automatic car wash used to be good, something has changed and no good anymore. It leaves lots of stains all over the car make it look dirtier then before wash. I am stopping use this car wash unless the setting comes back to normal.
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August 2023 by Amanda Edwards
I set up an appointment to get the Platinum package on our sedan, and Karmichael's did an AWESOME job. Coworkers riding in the car afterward asked if it was a new car (it's not at all). Scheduling an appointment through the website was super easy, and they were very pleasant and knowledgeable when I had questions. The car has never looked better. 10/10, will be back and would recommend.
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May 2023 by Bill
Did an amazing show truck looks great
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April 2023 by Adam Houser
The automated car wash does not work. Horrible clean and the air blade pulled the rubber trim off the top of my Tacoma. I pushed the trim back in before taking pictures so that’s not shown, I hope it will stay in place after being blown out.. What an awful place compared to a Brown Bear that uses the big brushes. The automated booth has no brushes. Now, I’m paying the money for the self scrub that they have here and will go waste my own time and money on that so I can at least have a clean truck. Shameful quality Karmichael. I live in Mukilteo and you don’t deserve to be here with these cheap ineffective automated car wash booths. I only post good reviews, but this is just so awful that I had to pass the word.Service: Full body wash
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March 2023 by RANDY P.
Karmichaels did my interior and an exterior wash. They did a great job. Will use again.
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March 2023 by Anna G.
Edit: See invoice, I was charged $364.95! But will look for an adjustment on my credit card - thanks Mike! My car is clean yet upon picking up the vehicle, I noticed a very strong odor - the same one as in the shop, similar to nail polish remover. I called and spoke with Michael, the owner. At first he was sympathetic yet never fully believing my car smelled...in his words, "no one has ever complained about it before". He offered to have me drop the car back off - keeping it over night so they could try to understand where the smell was coming from. Unfortunately, we were leaving the following morning for a 5 hour road trip. My son and I returned to the shop to try & figure out what cleaning products were used to understand how to neutralize the smell. I spoke with an employee who said he wasn't sure either. Micheal called me back and asked if I was just in the shop, I explained I was and the reason why. This is where he lost me as a customer, on the first call he suggested I park my car in my garage with the windows down to try and air it out (we did do this)....good thing I had this option. On the second after I returned to the shop, he said, "you spoke to one of my employee's - he doesn't understand, laughing...English is his second language" Hey Mike, my son's is fluent is Spanish - you jerk! Then the gaslighting started....saying my son and I must have unusually sensitive noises...he doesn't know what to tell me, he didn't smell anything unusal, no one has ever complained before, this is the first time he's heard of a customer's car smelling....when I said I sort of expected my car to smell like a new car smell or vanilla, Mike said they don't use airfresheners for this reason, people are sensitive to smells (Duh). The gaslighting continued with how he understands how bad finger nail polish smells, he hates it when his wife paints her toes around him (sigh) but that nothing they use to clean cars smells like that, I don't know what to tell you. After listening to him trying to gaslight me further...I hung up on him. My car IS clean yet the car & my garage smells like his shop. We have had to delay leaving on our trip as I called in a favor at the salon at the ProClub in Redmond (where I usually get my vehicle cleaned) & they were able to give me a neutralizing spray which seems to be working. He lost me as a customer. Its not worth the price and definitely not worth the hassel of dealing with Mike.
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February 2023 by Jennifer Gleason
I was having some issues with the chip on my card at the car wash kiosk today when a nice man came to help me. Nearly every time I come to this car wash I see home personally helping folks out, or just checking to make sure they are satisfied with the services. I believe he owns Karmichael’s. This is by far the best car wash/detail place around. Thanks nice guy!Service: Full body wash
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February 2023 by Logan DuBois
This was my first experience having one of my cars professionally detailed and let me just say: I love my cars and I feel like I do a really good job cleaning them myself and take really good care of them, but wow. My car has NEVER been this clean. Ever. They’re professionals for a reason. My car pretty much looks brand new even though it’s 8 years old, I couldn’t be happier. Not a speck of dust to be found and even the carbon fiber trim feels polished with a mirror finish. These guys do a great job, I would definitely recommend them. I will be looking into getting a ceramic coating done with them.Services: Clay bar treatment
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February 2023 by Alice Le
So happy with the interior detailing and hand washing service. My car looks brand new again!!! I had a bunch of beach sand throughout the car that I was unable to vacuum up on my own. I can’t believe it’s all gone now. Amazing!! Will definitely come back in the future.Service: Auto detailing
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January 2023 by Logan D.
This was my first experience having one of my cars professionally detailed and let me just say: I love my cars and I feel like I do a really good job cleaning them myself and take really good care of them, but wow. My car has NEVER been this clean. Ever. They're professionals for a reason. My car pretty much looks brand new even though it's 8 years old, I couldn't be happier. Not a speck of dust to be found and even the carbon fiber trim feels polished with a mirror finish. These guys do a great job, I would definitely recommend them. I will be looking into getting a ceramic coating done with them.
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July 2022 by Tina Webb
Great place to wash and vacuum your car. Clean equipment. Great prices. Lots of lighting, so you can use it at night.
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May 2022 by Lisa Noel
The car wash and vacuums wasn't taking account for all the tokens dropped in. There was no way to get a hold of someone to get reimbursed
