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February 2024 by Jake
Great service and great people, Erica is always trying to help us with our savings and any questions we have!
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February 2024 by Michele Cardinaux
I appreciate how quickly I was served and the person answering the phone was friendly and helpful. So nice to get someone right away and be helped hassle-free!
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February 2024 by Leah Monson
I have been a client in this office for YEARS and they have always been so clear and efficient with communications They always work to answer my question and offer any assistance I need such as a notary for documentation or emailing me directly a range of rates of different cars while I'm looking to buy the right car that fits my budget. There is no gray or guessing with this office. They are enthusiastic workers who aim to directly assist the ask at hand. They respect my schedule and do not bombard me with information and match my pace, never pressuring me.
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February 2024 by Norm Peung
Sean, Morgan, Erica and team are excellent to do business with. They care about their clients and go the extra mile to see if they can help out in any way.
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January 2024 by Eleanor Stromberg
State Farm lost my payment. With no success on my part to getsolved for 3 months. Sean worked and worked to get me mypayment credited. He goes beyond to help you and keeps in touchwith you. Thank you Sean
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January 2024 by Eduardo Rodrigues
I recently visited Sean Joyner’s office in Mukilteo for insurance quotes for my home and cars. I had the privilege of talking to Erica, that was very patient and cordial in answering all my questions. The competitive quotes she provided me convinced me in my very first visit to switch my home and car insurances to State Farm. Thank you, Erica!
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January 2024 by Hugh Kishi
We have enjoyed State Farm Mukilteo for years! We were with Bob McBride and now with Sean Joyner. Both of them had/have been so helpful and always keeping in touch to ensure we get the right coverage. When we had an incident, they totally covered all the expenses without haggling with us about coverage or monetary limits. That is the big reason why we continue to stay with Sean at State Farm.
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December 2023 by Caitlin D
We recently transferred our State Farm policies to Sean Joyner’s agency in Mukilteo, after our legacy family agent in a different town retired. I was immediately impressed with Sean’s review of our policies and his update recommendations. It’s easy for us to become complacent about insurance coverage. Sean made sure we were on top of our coverages in multiple ways! Thank you!!
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November 2023 by Julie Bivins
I would like to thank and compliment Erica for her help and patience in assisting with the transition policies when I purchased a new vehicle. She took the time to explain to me what was happening, and she helped me set up the new beacon for the Drive Safe and Save program. Erica kept me apprised of the new policy issuance through text messaging, and she welcomed my questions and concerns. Dare I say, “like a good neighbor…”
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October 2023 by Alisha Piazza
Sean Joyner's office (specifically Erica) did a great job explaining and making multiple policy changes for me. They were easy to communicate and work with.
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September 2023 by Brittany DeRosier
Exceptional Service and Valuable Insights from State Farm Agent Erica!I recently had the pleasure of interacting with State Farm Insurance Agent Erica, and I must say that her assistance and friendliness left a lasting impression on me. While I ultimately did not choose State Farm for my auto insurance, I feel compelled to share my positive experience with Erica.From the moment I reached out for an auto insurance quote, Erica's professionalism and approachability were evident. She patiently walked me through the quoting process, ensuring I had a clear understanding of the options available.What truly stood out during our conversation was Erica's dedication to going above and beyond. She took the time to share a piece of crucial information that I had been completely unaware of. Erica informed me that my 2017 Hyundai Tucson, as well as other Kia and Hyundai models produced between 2015 and 2021, had gained notoriety on TikTok for being susceptible to theft. This revelation was eye-opening, and I greatly appreciated her honesty in sharing this information.Her willingness to educate me about this issue shed light on why my current insurance provider had increased my rates. While it was disappointing to learn that my vehicle fell into this category, Erica's transparency helped me better understand the factors affecting my insurance premiums.Even though I ultimately decided not to switch to State Farm due to the specific challenges associated with my car, I can't emphasize enough how much I valued the exceptional customer service provided by Erica. Her friendly demeanor, expertise, and willingness to help me make an informed decision were truly commendable.In conclusion, if you are seeking an insurance agent who genuinely cares about your needs and takes the time to provide valuable insights, I highly recommend reaching out to Erica at State Farm. While I may not have become a State Farm customer, I am grateful for the level of service and information Erica offered during our interaction. She embodies the essence of excellent customer service, and her dedication to assisting clients is truly praiseworthy.
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August 2023 by Daniel
These folks are great been with them over a decade. Life changed over the time and they're also fast and easy (even proactive at times if they notice something isn't lined up) to get plans updated to match the current situation. Will come back to this office without a second thought when I need insurance again.
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August 2023 by Beth Lewis, PCPA
We needed event insurance for a 50th anniversary party at our local community center. When I checked via the link that was provided, the cost was a whopping $325 for a 3 hour event! Sean Joyner & Erica Nixon from State Farm to the rescue! They were able to quickly and conveniently add a rider to our homeowner's policy for only $72. A much better rate. Thank you, Sean & Erica for your speedy and helpful response!
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August 2023 by Sid Treherne
Hi, I am currently 80 yrs. old and I have been with State Farm and with now 'Sean Joyner' since he took over the Agency from the agent that I originally signed up with in 1964 when I was 21. (59 years) A little history for 'you' the reader. I have found State Farm to be the best in the business. Like everyone else, I see all the 'supposed' better deals on TV and get the offers in the mail. But I have heard of the horror tales of friends and acquaintances who took the "better deal bait" and then wished they had never left State Farm! I can attest to anyone, that State Farm has handle accidents, my home damages, and even my many d*** mistakes immediately! I am still a General Contractor and working owner, and I look at a lot of homes with damage and I am always 'so thankful' that I have State Farm because I also hear the woes of those homeowners who have other 'even' major brands of insurance that say "their agent or accessor have not even come out to 'look' and it has been over a week" at their disaster! Ok, so Sean Joyner is a 'hands own agent'! He has been on top of every issue I have had. It is not above him to come out and see for himself whatever the problem is, like one of my d*** mistakes where I parked in my driveway with my Jeep and jumped out without putting the vehicle in 'park' or the using the 'parking brake' in a down pour where I just got out and ran in the house with my little dog! So, because my driveway is so steep, the Jeep rolled back and went off the driveway rolling backwards and hit a tree! I called and talked to Sean, and he knew he needed to see it 'firsthand' to verify for State Farm, he was out that same day to check out my problem. I was totally supported by 'Sean' and I was authorized to get the Jeep repaired that same afternoon! This is only one of my 'numerous' past d*** mistakes and I admit it! So, I am choosing to tell my experience in 'long hand' because I respect Sean Joyner, and because I have 'never' had one incident that was not handled 'immediately' and to my 'total satisfaction' in all my years with State Farm and with 'Sean Joyner' and his and fantastic staff! I can just not praise them enough! I am so thankful that when I was 21 and still in the Airforce assign to Paine Field after returning from Vietnam, that I got signed up with 'State Farm' for auto insurance, life insurance and even renters' insurance. I 'still' am making d*** mistakes (really!) and I 'need' Sean and his team more than ever! Go Sean! Sidney J. Treherne, Arlington, Wa.
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July 2023 by Sonia R.
I have had State Farm through Sean's team for many years now and have been pleased throughout. I even have had to do a home insurance claim, which I always hear horror stories about, and it was generally a breeze. Some miscommunication in processing but not anything Sean's team has control over. Morgan at the office has helped me in every step of my insurance journey and is always a pleasure to work with.
