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July 2024 by Kelly DiRie
I’m surprised by all the negative reviews. The pharmacists here do their best to go above and beyond. Yes there are long wait times, but I haven’t encountered another pharmacy without that happening. You have to figure out when they’re busiest and try to work around it. Like instead of calling at 6 pm maybe try earlier in the day. All I know is that these pharmacists do their best to provide you a service to the best of their capabilities. For example, when your doctor gets a prescription request from Walgreens and they send it to the CVS. The pharmacist will call and get it transferred. Another example was a pharmacist overhearing my struggles with my new insurance to get three prescriptions to treat an infection. They called and texted me later after I left empty handed with tears in my eyes (I was sick and stressed) and found me coupons to bring my out of pocket total to a reasonable amount.
Are there long wait times? Yes. Are they human and make mistakes when taking appointments back out of order? Yes. But given the other things that can go wrong at a pharmacy I’d say that those issues are not a priority. Develop some patience and empathy otherwise it’s very clear you never worked a job dealing with the public.
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May 2024 by C B
Terrible! Our Doctor called in a prescription the day prior and we never got any notification, or call regarding the status, not even the flowing day. We drove to the location assuming the order was filled, but unfortunately had hiccups that were all the fault of the pharmacy.
Waited in the drive through five minutes to only be told they were taking a lunch. Came back to the drive-through and had to park , wait an additional 10 minutes, because the original order was over-filled? After waiting came inside to wait another 10 minutes in line.
All this because the Pharmacy never verified our insurance before filling - even though we were already in the system! Of course they tried to blame my doctor! The script was filled incorrectly - It was a 30 day with a refill, not a single fill of 60 - which was (of course) denied by our insurance.
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February 2024 by Valarie Cohn
Pharmacy is poorly run.
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February 2024 by Mai See Yang
Don’t pick up your prescriptions here if you can. For one, their speaker in the drive-thru has been broken for months now and they still haven’t fixed it. You can barely hear anything. Also, make sure you have them count your prescriptions in front of you. I was too trusting and they gave me 20 pills instead of the 30 I paid for. Now I have to go to my doctor and ask for a refill and pay for the pills they missed because they couldn’t count properly. Another time they told me my prescription was ready and when I came to pick it up, it wasn’t and they told me to come later. This place will waste your time and make you put in more effort to get your prescriptions. Avoid this place at all costs.
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February 2024 by Emoni Cashay
DONT GET YOUR PRESCRIPTIONS FROM HERE. The lady by the name of sonsoray was rude and very Unaccommodating. Please avoid this place at all costs.
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February 2024 by E F
Just got my Covid and flu shot this morning at this pharmacy. The lady that helped me today was great. Thank you for your kindness.
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February 2024 by Ian Victor
Was dealing with an issue regarding my prescription/insurance all day post-surgery. I got a hold of a pharmacy tech named Aden, who stepped in and selflessly fixed the situation with a few phone calls 30 minutes before he was supposed to leave. Excellent service and quality of character. Thank you Aden!
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December 2023 by Christina Wisdom
I have issues every time I come to get my prescriptions. This time I was here earlier both were filled had to come back due to issues with insurance told them I would be back for them. Came back and no longer filled. I was told to have a seat while they were filled. Half hour later I call as I’m sitting here and the lady said no one told the pharmacist to fill them. So I’m waiting even longer. Every time. Worst service I have ever received from a pharmacy.
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November 2023 by Coco Eichhorn
The pharmacist is so rude. I took my kid here to have vaccine; we had an appt. and waited for hour. They called the person arrived after us. After the shot, she yanked the door open and left. Wow, I have never seen someone that rude. What kind of customer service is this? unacceptable.
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October 2023 by A.
Unfriendly cashier Sun 10am
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August 2023 by Michael Bolis
Everything you need is here. Went there to buy some shampoo and shower gel, the choice of these is just enormous!
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August 2023 by Jonathan Mori
Some people really shouldn't be around children, or other people in general. With such a narcissistic attitude you should probably require a mental health check at this point.
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August 2023 by Charlie SDOT
Horrible customer service
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August 2023 by Joleen K
Denied my booster from this location because my cancer history or my chronic illness apparently isn't enough to deem me immunocompromised (per Walgreens policy I was told).
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July 2023 by Kimberly M.
I don't know wtf is going on with this location, the staff here are awful. I think the only thing keeping them in business is the fact it's probably the nearest pharmacy for the local community. I know I'm not the only one having this experience and yet it seems management don't care to do anything about it. I'm sure at this rate they will eventually get themselves in to legal trouble if they don't get their staff in check.
