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February 2024 by Min Kim
Thanks to victor, our place is good enough. I only asked him the bath tub to be fixed, but he saw the light is gone and our electricity problem. Fixed all we didn’t even ask for. 10 our or 10Now so convenient and comfortable.Good to live in this apartment.
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February 2024 by Chen Yiyun
Victor from the maintenance team is a rock star! He helped us so much on resolving any issue within the apartment. Today he helped replace the exhaust fan which makes the room much quieter. Really appreciate his assistance and happy to have him at Avalon Newcastle.
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February 2024 by Kirill Volkov
From the very beginning, Gabby at Avalon Newcastle Commons made our apartment hunting experience exceptional. Her approachability, professionalism, and genuine enthusiasm for helping residents find their perfect home truly stand out. Gabby not only answered all of my questions with patience and detail but also made me feel valued and understood throughout the entire leasing process. It's rare to encounter someone so dedicated and passionate about their role. The community itself is fantastic, with top-tier amenities and a welcoming atmosphere, but it was Gabby's outstanding customer service that sealed the deal for me. If you're considering Avalon Newcastle Commons, I highly recommend reaching out to Gabby for a smooth and enjoyable leasing experience.
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February 2024 by Brady Brown
Please drive slowly, as residents may be attentive to their pets.
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January 2024 by Justin Lau
Victor Arenas from the maintenance team has always been above and beyond to accommodate my needs and work orders. Even on New Year’s Eve, I originally lost hope with the washing machine but he was about to take care of this in a timely manner we
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January 2024 by Azadeh Jaberi Jahromi
Victor A is great, so helpful and respectful
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January 2024 by Jacobi Boudreaux
Victor A is a super nice guy and we were very happy that he fixed our breaker. Thank you!
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January 2024 by Shelly Ryan
Living in Avalon has been great. The amenities and location are super convenient for me. The staff have been very responsive. Victor in maintenance has always been on top of any request I have. I've had a great experience!
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January 2024 by Ali Masumi
Great place to live. When we moved from out of state, the staff did everything to make sure the move is smooth. Office staff are great and very accommodating. Victor did always a prompt and great job of fixing stuff. The premise is well-kept and has a very good gym and pool.Shout out to Baha and Victor for great job.
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January 2024 by Ricky Drake
Lived here for a couple years and must say that it has one of the best community areas I've ever used. It's always clean and the Maintenance staff is top notch. They are so friendly and execute jobs very effectively and on time. Love this place.
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January 2024 by C R
Victor, David, and Chris all helped us get our new apartment fixed up. They were each very polite and understanding, and I'm extremely grateful for their prompt service!
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January 2024 by Robin Richards
I've been here a week and am quite pleased. There is a hiking trailhead in the parking lot. The building is nice and new. The only minor gripes I have are:1) There is absolutely no free visitor parking.2) The key fobs are very finicky.3) Package delivery is not super secure.The best thing so far is that maintenance staff is exceptional! So far I've met Victor and David, and they both are fantastic. I submitted a few minor maintenance requests right after moving in last week, and they came promptly, fixed everything, and went above and beyond to make friends with my dog.
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January 2024 by Han Ling
Victor Arenas from the maintenance team really took care of us especially from New Years Eve when our washing machine was broken. Since we moved here Victor has always been very kind and helpful, he is truly the mvp in the community
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December 2023 by Savannah
Excellent maintenance crew. Victor A. is super friendly, responds promptly and attends to all requests with great care.
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December 2023 by Aditya Mehta
Maintenance staff Victor's assistance in replacing our door lock was exceptional. He not only efficiently resolved the issue. It's clear that Victor is customer-centric approach left a positive impact on us. We greatly appreciate his dedication to ensuring residents' satisfaction and safety, making him an invaluable member of the maintenance team
