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August 2023 by karin wigley
I have been using Isabella for at least 6 years. They are terrific at pedicures. Still they don't address me with a friendly face, use my name, or speak at all. I try to be amiable and social. They are stoic and indifferent to you. I know I'm there for a service, not friendship. But after 6 years of service a smile and a hello would be nice. I'm changing...Service: Pedicure
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July 2023 by Orit Ray
I had a very poor experience using Issabella Nail & Spa services. I scheduled an appointment for a chin waxing. I arrived on time and had to wait 10 minutes until a sour face lady came to take me to the back room. She never introduced herself to me and started to argue with me about the price of the service that was higher than what the front desk told me. I told her to charge me what ever she takes for this kind of service. This "Discussion" was done in such vulger, unpleasant and unprofessional way. After 5 minutes she was done! She didn't confirm with me that the job was done to my full satisfaction. She took me back to the front desk to pay. I left the place angry, frustrated, and disappointed. The day after, my skin got red and itchy. I called the place and asked to speak with the store manager. The lady that answered me heard about my experience and didn't make any effort to validate my experience or to apologize to me. She was in a hurry to hang up the phone. I will never set my foot again in this place as they don't treat their customers with respect and they do poor work. I don't recommend their face waxing service .BTW I am looking for a reliable place to complete her unfinished job.Service: Facial treatments
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June 2023 by Emily Gordee
I had a totally acceptable gel manicure here so I'm surprised by other reviews. The man who did my nails was quiet, but nice. I told him I only had 45 minutes for my mani and he finished in time and the manicure is great. and it only cost $40 which I feel is really reasonable these days. No complaints and will probably come again!
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June 2023 by Tina Townsley
Rude - not helpful - didn’t seem to care if I ever come back. I won’t support their business. Was there right as they opened.Unfriendly - I work close by but I will not return. First impressions mean a lot. I gave them an opportunity to be helpful, nice or friendly. They were annoyed I walked in
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June 2023 by Maria Resendes
The BEST nail salon ever!Beautiful family and relaxing clean salon. I am doing this review so others can enjoy this classy place.Larry you and your beautiful family are THE BEST!? Services: Pedicure
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June 2023 by laura martinez
This lady was super rude to me all because I asked her to make one of the nails smaller because it looked bigger than the other nail she acted like she was paying me to do my nails having good customer service isn’t a lot she was a complete B word to me this was my first time getting my nails done here I got a fill and two broken nails done and she charged me the for a full set and I got my nails done short to top it off i honestly felt like I wanted to fight her never coming here again!!
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May 2023 by Andrea Crary
I’m so happy I found this place! Not only is the decor unique & beautiful, it is meticulously maintained, spotless & clean. Larry & Kelly are amazing businesspeople and run a tight ship. I’ve never seen such care & attention to detail, where after you pick your color, they sterilize the nail polish before they apply it. Who does that?! They are Uber professionals. Their sweet HS age kids help run the front desk and are always super polite & friendly. I totally love this place. What a great find.Services: Pedicure
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March 2023 by Heather Kenyon-Pew
Always a great mani or pedi. Clean, friendly. Love going here!Services: Pedicure
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January 2023 by Cassie Tresl
Not worth the money and cannot believe they get away with what they’re charging. The job is also done by taking many shortcuts as they don’t pay attention to details. Such a mediocre manicure and pedicure for $100.
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December 2022 by Jennifer S.
I have had great service in the past but my last two sessions were awful. Gel manicure, polish obviously needed tossed and when it didn't work I was blamed for the color. The next trip the woman took forever and the polish was all over. Decided to fix it by sanding it down. That was 5 months ago and the divet just finally grew out. I walked out and left.
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October 2022 by Peggy Jakse
Haven't been here in a few years. I moved. Decided to make the drive and so worth it. Excellent service. Excellent pedicure and fill (actually the best) So clean and relaxing.The owners are wonderful.Services: Manicure
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September 2022 by Yvonne Z.
They do a great job with pedicures and give the best foot massage ever. The people working there are kind and and the atmosphere tranquil. I highly recommend.
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July 2022 by Jay Thora Kim
I usually have great experiences at this salon with Larry. This last time I went I had Kelly as my nail tech and she definitely doesn’t care how the finished product looks, she just wants to get you out as soon as possible. It was really disappointing. I will go back but I will never sit with Kelly again.Services: Manicures
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March 2022 by Kenneth Nolan
Really cute nail salon and the service was great too! Very accommodating staff. Me and my girlfriend had a fun girls date.
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February 2022 by Stella K.
Consistently spotless and professional. New or sanitized instruments/files used every time. I appreciate the serene environment as I find it relaxing. I'm not there to make new friends. I'm there only to get my nails done and they do a wonderful job.
