December 2023 by Alex
I had an exceptionally positive experience with Key Bank Newcastle, WA branch. The staff demonstrated outstanding attentiveness and friendliness, making every interaction a pleasant one. They went above and beyond, showcasing a high level of professionalism. Their commitment to customer service truly exceeded my expectations. Despite having a KeyBank branch just one minute away from my residence in Des Moines, WA ,I willingly choose to drive the extra distance to the Newcastle, WA branch. The outstanding service and welcoming atmosphere, coupled with the exceptional staff and manager, make this branch worth the commute. It's a testament to the unparalleled customer experience that keeps me coming back, even with a more convenient option nearby.