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August 2023 by Whitney Gamber
That's how easy banking should be!
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July 2023 by IronRod
I've had a generally great experience with Mountain West. There've been a few online-related issues but those have all been resolved favorably.
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May 2023 by Thaddeus Hudzinski
Since I've opened my account here everyone been nice to me but this lady Kelli asks to see my I.D when I hand her my bank card to withdrawal $5 all cuz she never dealt with me before. Seems pretty ridiculous in my opinion knowing no one else has asked for my I.D. her Lil attitude she was trying to hide very unprofessional. Why open an account if you don't trust your people who bank with you.
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July 2022 by AC S.
Nice people in the branches. However, this does not save me hours each month inputting each transaction into Quickbooks as Mountain West does not sync with the most widely used financial software out there. Additionally, their servers only support three months of transaction history so I frequently have to inquire with the branch about past transactions. I just called the main line for help with my transfer history and was told the 'research department' can look into it to the tune of $3 per statement. How is anyone banking here, especially as a small business?????
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July 2022 by Allison C.
Nice people in the branches. However, this does not save me hours each month inputting each transaction into Quickbooks as Mountain West does not sync with the most widely used financial software out there. Additionally, their servers only support three months of transaction history so I frequently have to inquire with the branch about past transactions. I just called the main line for help with my transfer history and was told the 'research department' can look into it to the tune of $3 per statement. How is anyone banking here, especially as a small business?????
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June 2021 by Frank Arzate
I like this Bank
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May 2021 by Jeremy Noga
I live in Spokane Valley now, but I've had better experiences with the Newport branch when I lived up there. And since I was up in Newport anyways, I went there to open my business account.Alahnna was the one who helped me and she was amazing! Very friendly, helpful, and knowledgeable. I saw how patient she was with another customer who needed "extra" help while I was waiting for my turn. And I needed all the help I could get also lol.Love the Newport Branch and the great people there.
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January 2021 by Barbara E.
I got a checking account here two years ago. The whole banking team ROCKS! They were all polite, friendly, and helped me with all my question's and concerns each time at the drive-through, inside the bank, and when I called them on the phone as well. I have no complaints what so ever. They have my business and a super five-star rating!
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July 2020 by Mark Cameron
Friendly small town bank
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December 2019 by Shelby R.
If there was a way to rate this bank with zero stars, I would. The tellers are slow (I get it, they are busy sometimes) and do not acknowledge you if you are in the drive thru. Not only that, they are extremely rude. There has been multiple times I have sat in the drive thru for 10 - 15 minutes (with no acknowledgment) and if you hit the call button (you know, just in case they didn't see your stuff come through) some lady with dark curly hair will rudely cut you off and tell you how busy they are and "they will get to you". STCU is right across the street, I'd give them 10 stars if I could - make the move TODAY!
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April 2018 by Becky M
I've been banking with mountain west bank sence 2002, the staff are always friendly and ready to help where they can I give them a 5 star for there over all exalance. I wouldn't bank anywhere else. thank you Mountain West for Everything you do.
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April 2017 by Suzie Troupe
I've been banking with this bank since 2012 and you couldnt pay me to go to a different bank .. Ive never been charged a single fee like all of the other banks charge just for banking with them .. The staff is ALWAYS super nice and helpful.. How many banks ever remember your name? .. More often than not, im typically greeted with a "hi Suzan how are you today?" ... I couldnt possibly recommend a better bank!!!... Thank you Mountain West Bank!!!
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November 2015 by Brad Thew
I do all my business banking with Mountain West. The tellers are awesome and the free business checking isn't too bad either. :)
