Clarks Bostonian Outlet offers a wide collection of comfortable and stylish shoes, revered by those who stand for long periods. The store provides a good selection for an outlet with frequent sales and good promotions. Customers report excellent and wonderfully helpful customer service, describing it as top notch and professional, even during busy periods. Staff are noted for being pleasant, calm, and taking extra time to assist, such as locating specific items from other locations. Under new management and a turned-over team, the store now reliably maintains its posted business hours and has cultivated a new culture, addressing past concerns about random closures and uninterested staff. It is considered worth the trip for its quality shoes and service. Please note, during this period we advise you to contact your local store to confirm operating hours.
Ygraine was the best salesperson i have ever had. I will never shop elsewhere for shoes. Give her a raise and a promotion asap.
June 2026
Ygraine was super helpful with a shoe exchange with a shoe that had a very unexpected abnormal manufacture defect. She went over and above to make the exchange happen. I would definitely go back there.
February 2025
Amazing customer service, clean and organized store. Thank you, Taylor for your help!
