Nike Factory Store offers a friendly shopping experience with helpful and genuine staff. Customers often praise employees like Kenny, Eric, Ben, and Robin for their kindness, knowledge, and willingness to go above and beyond to assist. The store provides good deals and discounts, making it a popular destination for bargain hunters. The store is clean and well-maintained, with a decent selection of shoes and clothing, including clearance items. While the variety of clothing, especially plus-size options, is somewhat limited compared to other outlets, shoppers appreciate the friendly atmosphere and the efforts of the staff. Overall, the store delivers a positive experience, thanks to its helpful employees and attractive discounts.
Great store with plenty of choices and very reasonable prices! We felt especially thankful for Eric, who was incredibly friendly, patient, and helpful. He helped us order the shoes we wanted even though the exact size wasn’t available in the store. Really appreciated his excellent customer service!
May 2026
Browsing was great! Very helpful employees. Lory was very helpful at the checkout and super friendly.
April 2026
Went to get get a pair of shoes and some clothes. Waited at the dressing room. Staff walked by but didn't initially offer to assist. A second staff person on break offered to help.