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June 2025 by Shelli Grasso
Pretty 🥰
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June 2025 by Christian Przetocki
Manager was stellar! Super polite and helpful..
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April 2025 by Jennifer Sheridan
Overpriced but if you need the part now... Too bad. Thru have to order it off Amazon .. I could have done that
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February 2025 by Sinasha Yovanovich
Tim is the older Gentleman, who is the Manager, he is one of the Best they ever had. Very helpful and he most Definitely knows his car stuff. They should promote him and actually pay him what he is worth, and show that they care about their Employees. That would want me to come and spend more money there, knowing Oreily’s also takes care of their Employees.
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January 2025 by James Hamilton
Granted, I am not a heavy shopper there, but habe always had anything I needed. Including the ability to return used oil
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January 2025 by Fly High007
Great and helpful people, loved their customers service.
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November 2024 by sanjeev kumar
We bought a car snow chain. The service was just awesome. Very knowledgeable staff helped me pick the right ones
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August 2024 by Troy Wilkinson
O’Reilly auto parts is my go to wherever I am to pick up parts for my older truck. This is not a negative review of the store itself, rather customer relations at the north Bend store in North Bend, Washington. There were two people working the store and they were both helping people finding specific parts. I understand this is time consuming and I have done it myself. There were four people in line by the time one of the cashiers/assistance became available. We had all been waiting in line about five minutes at this point. When one cashier became available, the phone rang. At this time, the second cashier finished with the person they were with and answered the phone and didn’t put them on hold, he proceeded to help this gentleman on the phone to look up parts on the computer as if the person on the phone has been standing in line for over five minutes like the rest of us.
I have absolutely no problem with O’Reilly auto parts, but that was the absolute worst Customer Service I have ever encountered. You never put people on the phone ahead of people in your store with product in hand waiting in line for over 5 minutes. I hope O’Reilly auto parts does some customer service training on skills in keeping valued customers.
People always before phones!
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July 2024 by David Loveland
They were so helpful. Got there just before they closed and took care of me.
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July 2024 by Delaney Ennis
I couldn't get some wipers on in the rain and Beverly came out in the sopping rain and helped me put them on in less than 5 minutes. Spectacular service, I didn't even buy the wipers from this O'Reillys. 10/10!
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June 2024 by Brian Walters
I go here often and the people that work here have always been extremely helpful with both modern and classic vehicles.
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June 2024 by Clayton H
The whole team was super knowledgeable and helpful and Ulises went above and beyond to get me back on the road ASAP
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June 2024 by S C
I was having car issues and John went above and beyond to help me. He is so compassionate and a true problem solver.
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May 2024 by Andrew
They put my in a pot of pasta
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May 2024 by Eric S
Came in looking for two deep cycle marine batteries and the cases to put them in. Super helpful, and all items were in stock. Thank you!
