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January 2024 by Christopher Richardson
Reserved a parking spot and the place is a mess. No spots available and was told "find a spot". Whole point of reservation is that a spot is to be kept open. Absolutely abyssmal service. Won't stop here again.
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December 2023 by Looks By Neria M.
This was the worst experience Ive ever had at any TA. The manager on duty was banging on the door rushing me out of the restroom claiming other customers were waiting to use it, I come out of the bathroom and my car is literally the only one in the parking lot and I'm the only customer in the store. I then ask her why is she rushing me when I'm the only one here, she then proceeded to say you can't be in there more than 30 mins. I then proceed to ask for her name and the number of the store she then refused to give it to me then threatens to call the police, I told do whatever you have to do and when they get here I will make sure they give me the information I'm needin. The employee the threatens me by saying she will get her "friends" (who she said were three men) to come and physically remove me from the store, I personally don't take kindmy to threats and then proceeded to get the store number a different way. Some people are truly disgusting when it comes to customer service worst TA ever!!!!
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November 2023 by april mullen
The view is beautiful!! We paid for a spot it does fill up fast. It was clean outside no trash laying aroundPopeyes is under remodeling. We went across the street to the little Mexican place, it's small very good, and the folks there were super cool..If you get a chance stop over n try it. When we come through we are going to make it our go to.
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November 2023 by Scott Kelley
I'll say this, I don't stop here very often unless I absolutely have to or I need a place to hang out before going into Seattle. You are not going to get a parking spot here that is free unless you are here by about 2 p.m. I will say however last night I needed a trailer tire repaired and got to the shop about 7:30 p.m. I realize that is going to be a little bit late trying to get into the shop but they did have me finished by 10:30 because there were trucks ahead of me. I'd like to thank both The woman Inside and the young guy fix the tire for having really good attitude and we're very friendly and nice to me thank you
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November 2023 by Sophie Neveu
Came in today to fuel my truck.pumps were filthy if you walk into the building from truckers side hold your breath the smell is horrid I about puked the trash order is really bad. Restrooms were ok however I went in right after a cleaning. The lady at counter was rude didn’t ask me if I had refill just charges me and in the middle of transaction walks off without a word. Another lady walked up and finished transaction wasn’t to happy herself , no thank you or have a nice day nothing, if you come here hopefully you will have a better visit.
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October 2023 by Ruben Lupio
I will never go this truck stop ever again. The two employees that came out telling us to move while we just stop for a cigarette break due to me being on a motorcycle are very rude to people. They came out yelling us to move and was racially profile because I was on a motorcycle. I will let all friends that stop there cause I'm a trucker and put this place on social media about how rude the employees are. I will make sure that all truckers know not to stop here and avoid being racially profile. Thank you for allowing me to tell you how your employees actually treat customers.
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September 2023 by Daryl Richardson
This is a prime example of why I'm not a TA guy. Unfortunately, this is the best stop east of Seattle if you're coming to the city. First off the shop wouldn't work on my truck, whatever I get the liability, but then charged me half hour labor for absolutely nothing. They said it's policy. I will be reporting this to the Washington BAR. The Popeyes closes at 6pm????? And they want $40 for an 8 piece chicken....what planet is this Popeyes from and close at 6 at a truck stop hello? The day shift employees were meh, the gal that worked overnight was great though. T-Mobile was spotty at best
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September 2023 by Michael Bryant
Place is an old dumpy building. Parking lot is mostly pay only. Necessary evil being this close to Seattle. Morning Manger too busy for customers I believe her name is Wanda? Sad when you think truckers used to be taken care of at truckstops
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July 2023 by Marlboro Marty
It was awful. Most of the fuel ⛽️ islands were closed. Trash barrels were overflowing. I thought about going inside but decided not to after seeing the fuel island. The only good thing about this stop is I accidentally cut off the pump after 15 gallons. My fuel manager suggested I use Flying J in Ellensburg which was far better place to stop.
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July 2023 by Shane
24/7 T/A? Not according to the sigh taped to the door. And before anyone asks…I’m not at the truck service area…this is the store/shopping/restrooms and although you can pay with a credit card to get gas 24/7…that doesn’t make you open 24/7! Change your hours and take responsibility for your business…you have been around long enough to know and adapt to the times. We as customers are expected to, and we rely on your information being correct or at the very least consistent with your signs. Very disappointing but Twin Peaks will get my business and I’ll even pay more for fuel gladly instead of rewarding you for “inconveniencing store” hours.I actually had this location specifically added on my trip planning google maps, and this really made the last leg of this trip more challenging and disappointing for lack of time and resources to explain to a company that can’t even afford proper signage for hours.
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June 2023 by Sable Hund
OWNER/OPS: AVOID THE SHOP AT THIS TA! (See end of review) To start there are SEVENTY reserve spots at this TA which gives credence to the rumor TA's today are run by greed and not for the driver. If they had 2/3rds more free spots that might be alright, but there are very few free spots. So we say good luck driver after 4pm. It does deserve one star, (wish I could do two) because the (Spanish) lady who was cleaning the showers did a phenomenal job! She gave us extra towels, and you could tell that she went above and beyond cleaning the shower we got. Also, the laundry room was clean and all the washer/dryers worked which is a rare thing these days at any truck stop! The products inside are overpriced on the whole, almost $17.00 for a bottle of Nyquil seems wrong. As to the big issues, there is only rollers/pizza available and not that many. No additional food offered, no fresh breakfast no nothing. That's aggravating when you need to get going in the early morning. The coffee was good however. We talked to Chris the new manager, shout out to him, a great guy who really wants to make this TA better for drivers and listens to what we had to say, that's rare too. We asked about the restaurant which used to be excellent, and a peaceful place to sit down and get a good meal. Sadly they sold out to Starbucks and they are gutting the place for yet another chain coffee shop which is useless to the average driver. THERE IS an issue with the shop however!! It is absolutely fithly by shop standards and if you return to ask to see if they found room for you, you will find all the mechanics just standing around laughing and joking like twelve-year-olds doing nothing. Are they incapable of actually cleaning the shop? Why did they say they were full, no technicians to look at a trailer, when they were all there? Why tell us they were all supposedly on road calls when we were told ( and could see) the road call pickups were parked? We were told they all were broke down anyway. We were on a 34 and saw only 2 trucks get serviced the entire time. TA needs to get their act together at the shop, it is a terrible representation of TA's everywhere. UPDATE: We were forced to go to the shop a month later just to get the lug nuts 'broken' lose so we could change the wheel seals ourselves. A previous TA overtightened them which was linked by a past work order. Because we couldn't prove that the previous TA overtightened the nuts, this shop charged us $70.00 for literally 10 minutes of work. We cannot understand why they charged for an HOUR of labor for just 10 minutes. OWNER/OPS: DO EVERYTHING YOU CAN TO AVOID THIS TA!! They are a horrible representation of all TA's.
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June 2023 by Paul Calles
In the four years that I have been driving I have never stayed at a TA truckstop, today I stayed at this one in North Bend. I arrived at 11 AM. They were a few parking spots available. I made sure to park in one that was not a reservation. No sign no paint on the pavement. Absolutely nothing, I parked and at 6 PM an employee from the TA came and knocked on my door to tell me that the spot that I am in is a reservation and he could not show me any kind of prove that it was a reservation and in addition to that he said we’re all booked up so you’re gonna have to find parking somewhere else, I am so glad that this happen live and learn I will never stop at a TA again.
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June 2023 by Joanne McDonough
The folks at the fuel desk are very nice. The reason the TA got 1 star...no restaurant. And Popeye' IS NOT A RESTAURANT!! It's fast food!! We want a real restaurant...the doesn't serve microwave food!! That is what TA and Petro's food is tasting like. (Why do you think we stopped going to Willie Nelson's place?) And we want local food!! We are in the Pacific Northwest...there should be salmon, halibut, and huckleberry pancakes on the menu here!! Just like in Louisiana there should be gator and such. That is why we are not going into the restaurants anymore!! But, you won't listen to us, the truck drivers!! You only listen to the "bean-counter".
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May 2023 by Abdi dalmar
WORRIST TA TRUCK SERVICE IN USA I AM ASK THEM DIAGNOSTICS IN MY TRUCK I TOLD THEM IS DEEF WHEN I PULL IN MY TRUCK HE SAY WE NOT FIX DEF AND U HAVE TO PAY $150 DOLLAR WITH NO DO NOTHING AND THEY COMING WITH ME FOUR PPLE AND THEY ARE RESIST TALK TO ME VERY BAD WHEN I LEAVING THE GARAGE ONE OFF THEM TALK SO BAD ?????
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April 2023 by John K.
Sitting at the TA truck stop. Can't get a shower until after 2:00. They can't afford to hire a full time person to clean showers. What a shithole. - 5 stars.