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June 2023 by David Sipes
10/10 service and understanding. Run by good people. I rented here for 6 years.
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November 2022 by lionel pacombe
Friendly staff and good prices. Indoor and outdoor storage. Best for RV, boat and camper storage.
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May 2022 by Archer Hunt
EXTREMELY unhelpful. I'm trying to find a storage unit. I'm unsure what size is needed as it's my family that wants me to price out storage sizes for them so they can decide what they wanna put in storage.AAA Climate wouldn't answer any questions about the price (which is all I asked about), and then straight up told me he wouldn't help.I WOULD NOT TRUST THEM WITH MY STUFF!
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April 2022 by David Keller
Friendly staff and competitive rates. Good access hours and security.
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July 2021 by Pamela Burley
Great customer service!!!
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July 2020 by Michael Crowley
Easy to maneuver, great staff, average area pricea, I have had a unit here, truck, and a RV. Every thing is simple and easy to set up here.Definitely recommend checking availability.
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July 2020 by Chris
Owner was going to auction my belongings with zero notification, I received the letter 1 month after closing my account.What's worse is I physically talked to the owner and another staff member on 2 occasions and neither told me of the plan to auction my belongings.Buyer beware especially if you are going to get deployed and wont be available to resolve issues as you will come home to an empty unit!Be careful as the scam is they will take your credit card details but if you don't specifically say you want autopay they will just not charge you and proceed with auction!
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February 2020 by julia flint
I literally have only rented this place for a few months. By my fault, it being during Christmas by payment was literally due Christmas Eve, I missed a payment. They lock your access the site of payment and out a lock on your unit without telling you and they charge you 20 dollars in late fees. Not only did I call and ask after realizing this the staff was rude and stated "so are you gonna pay me". I asked when the next late fee would be charge so I knew when I needed to pay it before it went up agan. They state that late fees are applied 10 days after due date. My payments are due according to them the 24th of the month I called on the 4th exactly ten days after. I went into the place on the 10th to pay it. Turns out they as the owner I mean who I spoke with can charge you whatever they want and any late fees whenever they want. They added another late fee on top of it making it an extra 40 dollars just because they were mad? It hadn't even been another ten days, but 5 since I spoke with the lady on the phone. Not only were they so rude and unprofessional but he screwed me over and had apparently already seemed content with doing so since I didn't pay his girl on the phone when I called. Not only did he tell me to leave and not pay it cause he didn't care, knowing fully well he had my stuff, but he tried questioning me as a person and argued that he didn't care since I was apparently rude to his lady on the phone already and he "knew who I was before I walked in". Not only was I rightfully asking where and how they can charge me more, I was in Navy uniform, sick and simply went in to pay my account. This is the worst place to rent and would stay away from it! They are rude, unprofessional, and worst lack good character and trust. I have rented houses and places for years all throughout as I've moved around while being in the military and never once have I had a problem. I asked him when is the last day to get my stuff out and not be charge and when I needed to notify them of moving because I am ending my lease and will not be using this place ever again!!!!! Its over priced for a storage locker size and not worth it all!!!!
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December 2019 by Chris Edenburn
Owner was going to auction my belongings with zero notification, I received the letter 1 month after closing my account.
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October 2019 by Ellen Schaefer
Gate Hours: 0600 to 2200
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October 2019 by Sarah H
Rented a unit here for several years as there were no openings anywhere else at the time for a large trailer. Our outdoor spot was often used by other “tenants” and we were told to “just park next to it” and they would just come shift the ratty buckets used to mark the spots. We discovered this to be the case when we’d return to get the trailer or check on it. They tried to rent the spot out again while we were still using it once during a long trip because they assumed we weren’t returning even though we had made no arrangements to cancel. When we did cancel they stole a months worth of payment because they claimed they could not refund it. When asked what kind of effort was made to actually refund it ( as we had informed them well within the “24 hour period” they had to cancel the payment, and was told “every effort would be made”) the office lady became belligerent and told me “you shoulda let us know sooner. Who waits till their rents due”. At this time we were moving and hadn’t had the trailer there since July. It was literally the earliest we could get in there to “check out”. The staff there is atrocious. There is zero customer service. Do not expect any. Ever! If you can store your belongings anywhere else, I suggest you do that. You will end up paying for a spot that others are using as well and be over charged and continually charged long after you are gone.
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August 2019 by Michael or Shantel Crowley
Friendly staff, much more than I expected; I got an offer to assist if needed.
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August 2019 by maryjo mellor
Nice storage
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July 2019 by Glenn Wright
Professional, helpful, and informative service
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January 2019 by Eric Schaefer
I had multiple units here over a period of about 2.5 yrs. I started with a 10x20 and then had a 10x10 and also a covered boat storage spot. This is my honest opinion on the facility and staff.
