-
April 2024 by Thomas Luxmore
I always get friendly, proper service ay Hilltop. The free popcorn is a nice touch also.
-
April 2024 by Jerome Higgins
Excellent service
-
April 2024 by grace runkle
Horrible, horrible experience, if i could leave zero star I would. My Dad took my car in for an oil change here and when i got it back it would not stop leaking oil. I took a look at it and noticed the oil plug was broken. We replaced it and it was still leaking. I took it to the mechanic and there was cross threading on my pan. This shop even charged my Dad for another oil plug and didn't tell him, even though that wasn't the problem. They knew something was wrong and didn't say a word. I had to buy a whole new oil pan and another oil change and pay $1000 for it. Not to mention the jugs of oil I had to keep buying because it all kept leaking out. We tried to contact them and tell them what happened and they have taken NO responsibility whatsoever. They even offered to do it for $500. Which is ridiculous to me because we came in for an oil change that came out to like $100, and now i have to replace the whole thing because of these guys. DO BETTER. They also tried to put the blame on us. This is a new car and had a brand new oil pan installed before i bought it. And the only problem was the cross threading.
-
April 2024 by Norm Samuelson
Usually the cheapest gas in town, often cheaper than Costco.
-
April 2024 by Jason Runkle
Horrible customer service; avoided responsibility, got defensive, and was accusatory. I took my daughter’s car in for an oil change in February, a car with about 40k miles, which we had owned for about 2 1/2 months. In the time we owned it, no one touched the oil pan or attempted to change the oil. My daughter noticed oil leaking under the car the day after the oil change. She discovered the bad drain plug and took it to a shop where she lives and they determined the oil pan threading was damaged and the oil pan needed replacing. To identify how this could have happened, I contacted the dealer we bought the car from and informed them of what was going on with the car. The dealership emailed me the invoice and evidence for the work they did to replace the oil pan a couple of months before this oil change and right before we bought it. The oil pan comes with the drain plug already installed, therefore it wouldn’t have been damaged by the dealership. Even if this somehow wasn’t Hilltop’s fault, the owner could have tried to work with me and demonstrate some level of understanding. Instead, he questioned the timing of the oil change and asked why I got an oil change at 3400 miles, implying that I knew something was wrong. He claimed that the car was already leaking oil when we brought it in. It was not leaking oil in the 2+ months we owned it. The owner was rude. They've lost my business.
-
March 2024 by John Crane
For the last few months, it has been the cheapest price in OAK Harbor.
-
March 2024 by Christina K Hower
Great place for ⛽️ and people.
-
February 2024 by M B
Helped me get back into my car for a lockout at the gas pump for no charge!
-
February 2024 by Gabe Moreno
The cafe was good, and there were lots of board games and hobby supplies.
-
January 2024 by James
I didn’t end up getting an inspection on a vehicle done here and that’s okay, but the lady at the front desk had an attitude problem because I didn’t want spark plugs removed from a vehicle with 10k miles on it since new. I had to go elsewhere and they refused my business. ??♂️
-
January 2024 by RVF Store
Fastest and most professional service that I've seen on the Island. 100% recommended
-
January 2024 by Adella Carey
Wonderful experience! They charged me literally 1/3 of what the dealership quoted me for the same work and parts , got me in immediately, and I had my car back the same day. The owner also came out to speak with me personally and was extremely nice. I will absolutely be using Hilltop for all my auto servicing needs from here on out.
-
December 2023 by Patrick Upchurch
Service was awesome and fast. In an out in a hurry.
-
December 2023 by Justin Gordon
Went in for a brake/rotor change. “Techs” if that’s what you wanna call them, neglected to tighten the lugs on one of my wheels.Barely made it back after I noticed the knocking. Wheel was wobbling all around and almost fell off…
-
December 2023 by Jerry W.
Great oil change service at reasonable prices. Very convenient location and always courteous help.
