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July 2025 by Ave Kemper
Trustworthy and very kind employees. They try very hard to help you get back on the road as quickly as possible
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July 2025 by Hugh Hedges
always top repair work Jack and Josh completely trustworthy
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May 2025 by Steven Kessler
We were stranded in town due to a sudden cylinder misfire issue. Jacks was able to get us in and out within 24 hours. Obviously this can't always be guaranteed but we appreciated the help on short notice!
Mike was also very knowledgeable and happy to take the time and go into detail about all the work done, and all the things to look out for in the future with our truck.
Its clear they have a great team here and communication was great.
Thanks again to everyone at Jacks Auto for their help!
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February 2025 by Ben Jacobson-Ross
I brought my truck to Jack's for a new transmission. It has been back in their shop twice since then to fix leaks due to the low quality of their work, and it's never driven well since.
I recently went to another shop because of my frustrations with Jack's. They found a long list of issues, including a kinked and cracked transmission dipstick tube covered in a ball of silicone, finger tight and leaking transmission cooler lines (which is the last thing I went to Jack's for,) bell housing bolts not properly tightened, and the list goes on.
Save your stress, time, and money and go elsewhere.
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January 2025 by Lisa Rancore
I can't speak enough about this business!!! The service is nothing but the very best!!! I can't say enough about the personal service that was given and the professional work that they do and truly care about their customers!!!
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January 2025 by Marilyn Faber
I called Jack’s auto on Tuesday, they were able to get my car in by Wednesday and had it done by Friday. They were fast friendly and honest. Jack went the extra mile to make sure I fully understood all the repairs they had done.
I highly recommend this locally owned family run auto shop!
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December 2024 by Benjamin Branigh
Never heard anything bad about it, always drove past it every time I drove out of oak harbor.
A lot of work goes into keeping this business going so 5stars.
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September 2024 by Bruce Barchenger
Went above and beyond, the best shop in town!
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August 2024 by Alexa Cortes
I got a “fairly confident” diagnose for the issue with my car. Not to mention, a huge tear in my seat cover from someone getting in and out. Also about 75 sets of greasy handprints on my trunk. Not sure why SO many people were in the trunk there or why they had to open and shut it so many times. The emblem I had on the back of the car was broken off. Also, I had to pay for $25 of gas they supposedly put in but they couldn't produce me a gas receipt for it? And the paperwork was gone through that I had sitting on my seat that was now thrown all over the floor of the car when I picked it back up.
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August 2024 by Jack Cortes
If you wanna throw money away go here. They will con and lie to you about your car issues.
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April 2024 by Ariella Frelish
Definitely the nicest auto shop I've been to on the island! Jack and Josh were really nice!
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April 2024 by Chad
Went out of thier way to make sure I was back on the road quickly. Friendly service. Will return.
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November 2023 by Ryan Dean
So this place is an auto mechanic. It's somewhere you hope you will not have to visit. And if you do, it will cost far more than what you want to spend.They charge €125 an hour which is basically average and I'm not in a Position to evaluate their skill (which could be high). They had good communication and seemed reasonable.Would I Automatically come back here? No. Would I consider coming back here? Definitely. And that is my advice to you. There are several Auto mechanics in Oak Harbor. Call around and if you like what Jack's says, then come here. They did not overpromise and under deliver so you can make a fairly informed choice.
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October 2023 by James Marrow
Jack's Auto - with Jack and Josh and the whole team have once again provided perfect service for my 1992 S-10 and 2008 Toyota Sienna! Both vehicles had long-term electrical system issues and technician Mike with Shannon and all figured it out and did the exactly right-on repairs at a very fair price: Thanks Jack's Auto for 14-plus years of outstanding, worthy service (and you even laugh at my jokes)!!!
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October 2023 by Gustav Dworak
Helped me in a pinch, and I couldnt have been happier. The guys were great and Shannen was exceptional to work with!
