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December 2023 by Cassandra
Amazing customer service, knowledgeable and kind Staff! Great rewards program and military discount!
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November 2023 by Michael Hengst
Very friendly and knowledgeable staff! Very helpful. Large selection of vape products, and conveniently located for me personally from home or work. NOT to say that the other vape shops on the island (that I have been to) are not as good, but you will not go wrong going here. Last I knew they didn't have the filter/resistors for the RPM that I had used, but I upgraded from that vape anyway. They do have replacement filters and resistors for vapes, just give them a call to see if they have what you need in stalk. Also, they have another location off of Pioneer way close to the Habitat for Humanity store.
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October 2023 by Guy S.
Outstanding customer service, great selection, fair prices. This is the best place on the Island if you want vape supplies. They offer a discount to military, have an amazing reward system and take cash, card and contactless payment. We won't be shopping anywhere else, especially now that they have a second store downtown.
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October 2023 by RYAN WARD
Great place extremely friendly staff, and good prices! 10/10 highly recommend! Best place to go on the island!
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September 2023 by Viki Lindsay
I can't say enough about this place! They are amazing! So very helpful and informative about all of their products.They helped this vape newbie so much by answering all of my questions and concerns.All with patience and kindness u don't see much of anymore. 10 out of 10 customer service!!!! It was so nice to meet Lucky?
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September 2023 by Ashley H
Fantastic employees. However this is the second time in a row I was sold a juice that was over a year expired. ?
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July 2023 by Krista Enneberg
Good prices, great selection, as well as the kindest & most helpful employees. Our go-to vape shop!
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July 2023 by Dianna Hildebrand
Amazing, knowledgeable staff! Great selection of products.
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June 2023 by Sydney Scholfield
Staff was very helpful and very friendly! Keep it up!
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April 2023 by Guy Smiley
After going to the other shops in town, Smoke Plus and the shop by Haggen behind the taco place, this shop was a breath of fresh air. Their prices were better, the employee actually knew about the products they sold and it seemed like a cleaner nicer place than the others. I will say that the employee seemed a little unenthusiastic, but it was early on a Monday, so maybe they hadn't had their coffee yet. LOL. Great experience overall though.
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October 2022 by Valerie Walker
I just want to give a shout out to Lucky, You are an awesome person!! Had a good time talking to you and saved me tons of money. Will always come back to your shop.
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May 2022 by Ari Tunsen
NW Fog Vapor Lounge: friendly, fast, knowledgeable, professional, kind and they take their time helping you.I have been to three other vape shops in the area testing them all out. I moved not too long ago. With that being said this is by far the BEST!My second smok vape broke. I did some research on what to buy. I narrowed it down to two. They suggested the Caliburn a2 out of my choices. They were super kind and helpful. Also, they were totally right, this thing is awesome!Their prices are in par too. I had done research about what I wanted to buy and how much they cost online. Every other vape store had a 15-25 percent mark up on the price from what I found online. Their mark up was only about 5 percent from the prices I found online.Not only are their vapes very well priced, the juice is as well. Other stores on the island have slightly lower prices on juice. However, nothing compares with their customer service. I will gladly spend a buck or two more on juice based on that.I had the person behind the counter going back and forth trying to figure out what flavor I wanted to buy. They were kind the entire time even though I had no idea what I wanted to buy juice wise. Other shops have seemed annoyed that I wasn't sure on what juice. NW Fog Vapor Lounge didn't seem annoyed and seemed genuinely happy to help.Also, being lgbtq friendly is nice. I have been to a lot of shops in Washington and not all of them are. In fact most aren't. They have a very welcoming environment and demeanor.My only regret is one of the new juice choices I made. Totally not my flavor. That's on me though. It was a choice I made. With that being said, after I explained the flavors I did like, their first recommendation is a new favorite of mine. The other juice I chose was not a recommendation and I regret my decision. I totally trust their ability to find me a better flavor in the future. They really listen and take into account what you are saying when you're trying to find a juice.
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May 2022 by Jeri B
This has been a good place to go for all my vape needs. In my experience have been very queer friendly on top of military friendly. If you are here on semi to permanent basis I recommend their rewards program it's extremely worth it.
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May 2022 by Kayle Davis
The couple that runs this place are amazing, super friendly. They have great knowledge on products and are happy to share them with you. Best place on the island to go for vape or vape related products!
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August 2021 by Wesley Gonzalez
Great vape store and a great place to chill. It's pretty much the only vape store I go to. Staff is super nice and friendly and the store has a chill vibe to it. Highly recommended.
