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October 2023 by Laura Crans
The second I had a bad review, this salon blamed me, ignored me, invalidated me, and then proceeded to bully me online and defame me using misleading screenshots of my stylist and my conversation. This salon is filled with mean girls, would never go back after the experience I had. My stylist came in possibly hungover, gave me a botched cut, charged me for services I didn't request, then blamed my hair texture for the bad cut. She proceeded to lie to the Internet and say I asked for it. I tried speaking with the manager and she ignored me, and appeared to support all her stylists who were bashing me on the internet, according to her own comments. STEER CLEAR OF THIS PLACE.Services: Haircut
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August 2023 by Savannah Walters
Shaylee is one of the best stylist I know! She's dedicated with her beautiful work and loves what she does! I get my hair done by her and always does an amazing job, Come on down and make appointment with Shaylee at POLISHED HAIR Salon!Services: Haircut
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August 2023 by judy LaRue
Worst haircut I ever paid for. Patty Chambers spent 20 minutes cutting one side of my hair. Made an appt with another salon the next day.Service: Haircut
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June 2023 by Bug Bug
Went here back in March for the first time. the vibe was amazing even from my hair stylist Angela ! She’s amazing and does everything possible to make sure you get what want. i don’t know anything about hair but she explains it all and makes what you want happen ! im definitely going back ❤️
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June 2023 by ginny connell
Jordynn did such a fabulous job on my feet that the next day, during water aerobics, I kept slipping because my feet were so smooth?. She’ll be my “go-to” from now on.Service: Pedicure
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June 2023 by Abe Loche
Old email, but I wanted to get my point across for anyone else who may have had a similar experience with a stylist here. To be clear I wouldn't be writing this if the issue was resolved in some sort of way or was handled in a more professional manner.I'd like to start off by saying I will not be mentioning any names as to respect privacy even though I was told if I share my experience the stylist would post about me to other stylist and platforms.My advice is to do research, read reviews, and make sure the stylist understands your vision before touching your hair. Ask about their experience with specific colors and make sure you know what you'll be charged for beforehand.I wanted to go back to a more neutral color from a faded bright copper/ginger blonde. I showed reference photos for a champagne/beige dimensional blonde with blended roots. I made it clear that I prefer a lighter, cool tone to my hair bc it complements my skin tone unless the color is a bright shade that doesn't wash me out.My appointment was from 10:45 and ended roughly around 2:30. I thought this was going to be a transformation which usually take around 4+ hours. Ididn't ask why the stylist was only doing some of the top strands of my hair in foils, assuming she would do the other foils and my roots last.The stylist washed my hair, applied a treatment, put toner everywhere, washed again, and styled my hair.When she turned me around to show me the finished result, she made an unnecessary comparison to Barbie, I don't think it was ment to be rude but it wasn't what I wanted. I wasn't trying to look like a knock-off of version of barbie(as my aunt calls it) from dollar general and I didn't appreciate the reference. I told her it wasn't what I was going for. Additionally, I wasn't happy with the way my roots looked and pointed that out too.I do not remember what she said because I was concentrating on trying not to cry. when I got home, my friend pointed out that there was still some old color in my hair by the roots.When I looked at the back of my head I just started crying. THE ROOTS! They looked blotchy.It's not even super blonde it's just this yellow/warm with some bleach highlights and bad roots now.I have done what I can professionally and politely to ask this stylist to fix my hair. (she mentioned she cant push my hair)and I told her i was understanding of that, but im talking about my roots why didn't you blend them? Thats all new growth. If you didn't feel comfortable doing them for reasons why take up the job.However, she said I was trying to get a free service.I made it very clear that wasnt the case as I already paid for a service that was not done how I wanted and I am requesting at least my roots to be blended like I asked in the beginning. She was not willing to negotiate.So, I politely asked her for a list of everything she specifically charged me for and next thing you know I'm blocked. I reached out to the "building owner" and later on got a response back from the stylist of what she charged me.It turns out she never did the blended roots, so she completely ignored that. But, from a previous comment after I expressed my concern via text she stated "So you wanted more of a bleach and tone not a blended root." So, I'm not sure what's true exactly.Following the conversation where the stylist informed me of the charges, I respectfully communicated that I will no longer be a customer and while I was out in town, ran into a old client of hers who had a similar experience as me.As a result I noted that I felt compelled to share my experience with others on different platforms and concluded by thanking the stylist for her time and wishing her well. However, thats when the stylist responded defensively and threatened to post about me on her platforms and to local stylist if I were to share my experience.Long story short I do not recommend polished studio because of the lack of professionalism and empathy I received. Every stylist is
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June 2023 by Meisha Lawson
I highly recommend polished studio. I normally don’t leave reviews but my experience was top tier. The color the cut the style was stunning.
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June 2023 by Dolphins Fan
I came across a review about this studio by one of my close friendsAs a potential customer, I appreciate the honest feedback and will take it into consideration. But, based on there experience, I would not feel comfortable booking an appointment at Polished Studio. I work in the business industry as well so I know how it can be sometimes. However its unacceptable to let a customer walk out being unhappy with their hair. Especially after how patient and understanding theu were.
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June 2023 by Krista Hodges
I love this salon! I always leave feeling pampered and beautiful. The stylists are fantastic, friendly and incredibly knowledgeable. They welcome you like family.
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May 2023 by Ashley Beranek
Carrie is the best!! She is incredibly knowledgeable and skilled at her craft. My hair turns out amazing every time and I always look forward to chatting with her at my appointments. Carrie also gives great advice on haircare products. My hair has never felt so healthy!
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March 2023 by Kristina MH
I'm new to the island and needed to find a good long term stylist. Visited the website first. Great layout that's easy to navigate though. I really liked that each professional has their own bio (complete with photo) introducing themselves and providing a summary of their experience, training, and specialties; which makes finding/choosing the best match easier.I was looking for a cut (needed a need style for my longer hair) plus a touch up of my multi-dimension foil & colour. After looking through the options available, I chose an appt with Carrie.Booking the appt was quick and easy. I LOVE businesses that allow for real-time online booking!There isn't enough space here for me to write about how truly wonderful my appt was, but suffice to say: Carrie is my new "hair bff". She hand-crafted matching shades to my existing colours BEAUTIFULLY using products made from all botanicals (No ammonia or harsh chemicals). I was amazed at how soft my hair felt after my appt.The cut was equally great! She and I discussed the photos I brought, what it was I liked, what I was looking to accomplish with the cut (I'm growing my hair out) and what works best for my hair, face, and goals. Again, I was amazed at the BEAUTIFUL job she did in such a short amount of time. I've been to a long list of salons all over Seattle and Bellevue over the last 25 years. NO ONE has done my colour as well as Carrie; and only two other hairdressers' cuts were on par with her. She is truly skilled, deeply educated, and amazingly talented. I look forward to seeing her again and again!
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December 2022 by Juliann Smyda
LOVE MY RESULTS. I just moved to the area and I’m always so nervous to find a new hair salon. I checked this place out before booking an appointment to see what the environment was like. The staff was very friendly and the studio itself is absolutely adorable. I booked an appointment with Patty and she did an incredible job. Not only was she super friendly and easy to chat with, she ensured that I was comfortable the entire time. She also gave me great suggestions according to my hair type and highlighted my hair in a way that will be much easier to maintain. I’m so happy with my results and my experience. I will definitely be back.Services: Hair highlighting
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October 2022 by Madeleine McKenize
Debbie does the BEST nails ever!! Not only is she super talented she is also super kind! I have gone to her for 6 years and that was after trying every place in town. Once I found Debbie I knew I wasn’t going anywhere else. There was no need to! The nails last and it is affordable. ***Bonus!!*** Patti does amazing hair! Blonde, brown, whatever you want she can do it! & she gives an AWESOME haircut. *double bonus* Dee is the kindest soul, she will get you anything you need and do so with a smile on her face. Long story short, Polished Studio is a one stop shop for beauty that lasts.Services: Manicure
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October 2022 by Yara Suarez
Went in for a facial waxing and hair cut, upon arrival the staff was dealing with a rat problem in the store. I wasn't seated until after Carrie was off of her phone. Once I was seated and getting shampooed, the employees were shouting to eachother about the rat, very loudly across from me as I was trying to relax. After I was sat, the haircut was fine, I felt that I was finally being paid attention to. Once we moved on to the facial waxing, Carrie abandoned the station in the middle of the session because someone showed up to take care of the rat, I felt extremely undervalued, even less than a rat?? Carrie was obviously very distracted through both sessions, not to mention my skin was reacting crazy to the wax. She kept telling me "Your skin is reacting odd", "You must have very sensitive skin" and questioned the products I use on my face, yet she continued to wax away knowing something was wrong. I did tell her my face was starting to sting and when we finished and she handed me a mirror, I noticed my skin was ripped off! About 3/4 of an inch completely waxed off. She made the conclusion that because I'm on my menstrual cycle (TMI sorry) my skin is more sensitive then usual, and apologized for not asking sooner. Maybe if she wasn't so distracted on a rat instead of her paying client, this could have been avoided. Yes I still paid, yes it still hurts a day later.
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August 2022 by Miranda Beard
I had an amazing experience having my hair done by Carissa since February. Today was my last appointment with her unfortunately cause I'm moving, and I can only hope to find a hairstylist I trust so much and who does such a great job.My haircuts have never been so cute, and I trust her knowledge with hair color more than any stylist I've ever had. She does vibrant colors very well and has always looked out for the health of my hair in the process.Colorsbycarissa is her insta if you want to see her work
