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March 2024 by Julie Osborn
I went to a UPS Store East of this one. When I got there at 8:50, they were closed even though they said they open at 8:30. I waited 30 minutes and no one showed.I had to be in Oak Harbor anyway, so I decided to just use this Store. I’m so glad that I did! They were nice, helpful, efficient…such a nice change from the other one where you’re made to believe they are doing you a favor.
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March 2024 by Georgia Grigsby
Ease. It's so easy. The folks know what to do and help in any way they can. They let you know who/what service would deliver the quickest whether or not it is UPS. Lines may become long during the holidays, but they move quickly. I use them exclusively when needed to send a package.
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March 2024 by Samantha Nelson
Nice people BUT: I needed quite a few copies and specifically asked for PLAIN paper in BLACK & WHITE, double sided if possible. At no point did anyone tell me that double sided wasn’t possible in plain/black & white. Half way through printing the person showed some of the copies to me and asked if they looked ok. I told her yes but that it’s not what I had asked for (they were all in color and printed on the heavier/glossier paper). She printed the rest… exactly like the first (color/heavier card-stock). Someone else checked me out, who charged me for color with the better quality paper. I told him I hadn’t asked for that and he adjusted the price, but only NOT down to the black & white/plain cost.It’s too bad because otherwise I like this store. They are friendly and work quickly, and I never have to wait too long even when it’s busy. But I HATE being overcharged for anything.
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March 2024 by Jared Dickson
Kind and helpful staff!
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March 2024 by Donald Chadd
You won't find a nicer bounch of people anywhere.
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March 2024 by T P
I have put it off time and time again because this is the only UPS in town, make the trip to Anacortes if you are around that area. The people in this business are never friendly. When you go into a business, I expect to have great customer service no matter what business I’m in. These days, this place is lacking that and I will no longer use this store.
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March 2024 by Jenna Derbyshire
Quick and polite service
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February 2024 by Patricia
Happy and helpful associates. They saw their colleague was with a customer and came right up to the rector help I was in and out within a minute or so. They were smiling, greeted me with a smile and thanked me for coming in.
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February 2024 by S. Anthony Ulibarri
Convenience of Amazon returns where UPS packs it. Just scan return code and good to go. I appreciate that.
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February 2024 by Wilma LeDuc
Employees there are always helpful and friendly. Especially Andy
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February 2024 by Suzan Phelps
Super helpful, friendly and fast service.
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January 2024 by Steve Stradtman
I was able to get a Food Service Card laminated late on a Saturday afternoon. Amazing !
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January 2024 by Rob Soule
Fast friendly staff... always get my packages shipped quickly and accurately...highly recommended
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January 2024 by Christine Scott
Customer service friendly. I needed to renew my passport, I only needed my photo taken and could ship from the store. I received a letter 3 weeks letter saying the photo was not acceptable. Don't go for passport photos. They just took a photo and printed it. After I received the letter saying the photo wasn't good, I went to the post office and they had tools to measure that the photo is accurate. Post office photo was approved.
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January 2024 by Anton “Tong”
congratulations on outstanding customer service and professional aptitude.