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August 2023 by Tom Murphy
Super friendly and always very helpful! ?
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February 2023 by Gilbert Engen
How does a working person that does not work in the City of Oak Harbor get service inside this bank!! Open at 9:30 and close at 4:00!!!
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December 2022 by Lucy Santana
Monday 29 I had the worst customer service Sarah. I work with al kinds of walks of customers, I been a Manager for 12 years the way this lady treat me no need I asked to please make sure the people that works with customers know to treat everyone the same I have no more business with this bank
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February 2022 by John T
The last three times I been in this branch I was the only customer in the bank. Each time they gave me the impression that it was a imposition to deal with me as a customer.The last time I was in I had an account issue. The teller told me it not their problem and to call US bank for help. I asked to talk to the manager , the manager was less help and again acted like I was taking up her valuable time.I also bank with a local bank and a credit union. Both of these place are both friendly and willing to help work through any issues.I had enough after the last visit and ended my 30+ year relationship with US Bank.When you have the same bank office and the same services and the whole atmosphere changes you have to look at the leadership.
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September 2021 by Caroline Floyd
I'm disappointed with customer service/teller. Not a smile or possible help option mentioned with transaction I was wanting to do. Cannot complain about the customer service cause there was none. Maybe she wasn't having a good day everytime I go there lol.
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May 2021 by W. Simons
A business relationship of over 20 years undone and terminated by one bossy teller and a snippy manager. This branch has reached the absolute bottom of customer service mindset. I am now gone to a much nicer competing bank.
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March 2021 by D B
Melanie and the staff are great. I have been doing business banking for over 10 years there and they are the best.
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December 2020 by Colton Wolcott
Absolutely worthless
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October 2020 by Julie Spangler
Friendly tellers inside the bank. When the drive up window was actually open, the teller there was not pleasant at all.My biggest complaint is that the drive up is never open! Who wants to get out of the car to do banking?? When I asked why it's always closed they said it "doesn't get enough traffic" so it's not worth staffing.I detest this bank. Glad I live on the south end and can use the Freeland branch!!
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August 2020 by Kent Mathes
The worst banking experience I have ever had !!!!!
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April 2020 by Matt Wandell
worst bank branch ever. Closing my account and taking my money and business elsewhere
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November 2019 by dennis holmes
Rude and unprofessional
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November 2019 by Benjamin Branigh
In my experience the absolute best bank I've ever been to for basic Checking and Savings.!!:)
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August 2018 by Quinnell Flanagan
Really nice staff, also has a drive through ATM...what more could I ask?
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November 2017 by Thom Buras
Good Bank, good people, free checking/
