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July 2023 by Flip D.
I LOVE this bank. I moved from Timberland bank after years because their employees seemed to change on a monthly basis. Timberland never knew who I was .... Met me with indifference and seemed to think they were more in charge of MY money than I was! When I moved to 1st Security.... It was still Anchor Bank. Huge difference. For years it stayed the same employees....they all knew my name when I walked in the door. I have seen changes recently..... it seems to be turning into my Timberland experience.... I really hope not. Ppl come and go .... I get it - but when they leave all at once ..... it's usually an upper management suit screwing up the harmony. I hope that's not the case ....
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August 2022 by Russell C.
Usually deposit checks from Canada in my credit union account 1000 miles away with no riduclas fee to process a deposit. Not here! Ripped me $15 processing fee because they are a "small bank". Guess we are to close to Canada here. Looking for a bigger bank that doesn't skim deposits from customers.
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June 2022 by Kevin Schneeloch
always very helpful and friendly. i dont bank anywhere else in town. very nice looking bank also. love the team there
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April 2022 by Nancy Keltner
I appreciate this bank they are always so helpful, kind and patient. And willing to help me whenever I need it. Mandy Brown helped me with a very stressful situation and made everything better, even when I was so upset.
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February 2022 by Christine Vallecorsa
Very personable, like a breath of fresh air after dealing with big box banks, so happy we decided to change banks after moving to OceanShores, it's very nice to see people actually enjoying being at work, I would highly recommend them.
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September 2021 by chuck anderson
Moved to Ocean Shores and needed a new bank. Friendly knowledgeable employees. Shelly the manager was a godsend when we opened our own business and needed help setting up a business account. They also are kind enough to laugh at my d*** jokes lol. Highly recomend
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August 2021 by Marilyne Tweit
After moving to the Ocean Shores area, we discovered 1st Security Bank and thought we'd stop in to see what type of services they offered. We talked with several employees, including the manager, witnessed their attention to detail, non-stop friendliness and expert financial advice. All employees have gone out of their way to help in any way possible and I consider one employee to be my "adopted" daughter! Smalll town banking is the BEST and we will never go back to a nationwide commercial bank. Thanks 1st Security Bank of Ocean Shores for making our financial lives a whole lot easier!
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August 2021 by Gail Anderson
This has been our bank for 3 1/2 years. The staff is very friendly and always ready to answer questions! We opened up our business account a year and a half ago at this branch due to excellent customer service! Highly recommend this branch of 1st security of Washington!!
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August 2021 by Abe Perez
Have been a loyal customer for several years and love the staff and service. Best experience I've ever had with a bank. Mandy Brown has always been there with answers as well as the other staff. Even after they changed from Anchor bank to 1st security I will always be a loyal customer for ever.
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August 2021 by Melissa Siegel
Every time I go in I am greeted with friendly faces and quick transactions. We have banked here since we moved to the area in 2013. It’s my pleasure to recommend this branch to everyone!
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August 2021 by Cathy Thomas
I'm not even a 1st Security Bank member YET, but they have assisted me with withdrawing money from my bank, since my bank is only online. They were so friendly, helpful, and did not have any problem going out of their way. This is what customer service is all about. Thank you, I will be a member soon.
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August 2021 by Mary Rosenberry
We moved to Ocean Shores last year. We were looking for a bank that would meet all our needs.We checked all the banks and decided Ist Security was the one. The staff is knowledgeable, they are helpful and they are friendly. They are almost like family!
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April 2021 by Paula Meta Woods
Donate here of fundraisers forMetAnimaLoverUbi604127677Nonprofit Hospice Care For All Animals?
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March 2020 by Karen Brodniak
Terrible Bank. Since 1st Security took over Anchor Bank, I have had nothing but problems. I also have a mortgage through them. I have to call in to make extra principal payments, but they are never applied correctly. I asked their mortgage department to put a hold on my homeowner's policy payment because I am switching insurance providers. I was assured the policy would not be paid. Well, you guessed it. They paid the policy anyway and now I have to get a refund and pay for the new policy myself before I receive the refund. RUN, don't walk away from this bank.
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August 2019 by Susan S.
They've changed their name to First Security Bank. I wouldn't recommend this bank to anyone! Go to Key bank where customers come first and are professional.
