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November 2023 by Adrianne Hall
This is a great place to shop in ocean shores! It’s kind of pricey but everything is really nice quality. The soaps are really nice, too. The charcoal and carrot face soap have lasted me months and really work! My only negative comment on this place is someone will follow you around the entire store- nonchalantly but it was also kind of pressing. I’ve been here twice and when I pick anything up, they will take it to the register immediately. I’m guessing they must get a lot of shop lifters. When I went up stairs, people who worked there seemed to follow me upstairs to find some kind of work to do but I definitely felt watched both times. All of the stuff upstairs are clothes so I find it hard to steal anything but you never know I guess! I would have taken my time more if I didn’t feel eyes on me the entire time. I will go back but it kind of makes me nervous knowing I can’t relax.
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October 2023 by Deb J.
Beautiful store , I bought soaps and things for gifts great help from staff . Nice to have someone help me and wait on me ! It's worth it . Love it
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August 2023 by Angel Riddle
This is a cute, beautifully designed soap and gift shop in Ocean Shores! There must have been over fifty varieties of soap and cute leather bags and clothing. Stop in and smell all the bars and support a local business. It’s right on the main strip near the shell and round about.
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June 2023 by Patty Goodman
After reading all the negative reviews I was prepared to be hounded lol but I had a very different interaction with the ladies. They were polite and courteous. They let us know about the soaps and gave us time to look around. Wonderful soaps!!!
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May 2023 by Addie Brades
I came here with a friend a while back just to check out the store. I hadn't been to ocean shores in a while and there were a lot of stores I had never really been in. The inside of the building is nothing like you'd expect it to be, it was so cute! The environment is warm and inviting, and the soaps smell so nice without being overpowering. I'd choose this place over a lush any day of the week, plus it feels good to support the local community. The staff were super friendly and incredibly helpful. I've read some of the other reviews on this place and I feel like a lot of people don't seem to understand that this isn't a normal retail company, it's a high end boutique with some serious artistic flair. All kinds of people visit ocean shores, and when you're selling high dollar merchandise you have to be cautious. Like it's different when someone steals from a big chain store because the company is so big, they can support losing a little bit of cash, but with small businesses it's more of a loss because it's taking away from the families that own them. It honestly felt more like I had personal helpers with me while I was shopping, and the conversations I had with the employees made me feel like I was shopping with friends. We ended up leaving with some really awesome soaps. I really loved the whole atmosphere and I can't wait to come back.
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May 2023 by Susan Rath
Was shocked by what I found inside. While the outside is less than inviting the store is clean and well organized. Their brands are too quality.
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April 2023 by Tashina W.
I have been traveling to this place to buy soaps and body rubs for about 4 or 5 years now and they are way over priced and no deals. Your paying 12 or 14 dollars for one bar of soap. That is CRAZY! and the chunks of soap are really small for 12 and 14 dollars. if they want customers or keep long time customers you should really rethink the prices on some items in the store. Or no one will buy items. I love your store but, I really think somethings need to change.
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April 2023 by Heleena H
Found this store by chance and I love it! Their apparel is beautiful and their scented mist smells lovely! Highly recommend!
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December 2022 by LEAH DODGE
Same experience as everyone else who left negative reviews…My husband & I came here 2 years ago and purchased multiple, high dollar articles of clothing for relatives for Christmas gifts.After we left the store, we both mentioned to each other how odd it was that the staff had followed us the whole time but we ultimately shrugged it off.We came back this year (also with our infant daughter) and had the same experience.Followed to every corner of the store.The staff tried to downplay the fact that they were following us by making about “following our cute baby” but it was very obvious that we were being watched like hawks.I’m ashamed to say we ultimately purchased a single bar of soap and a chapstick from them this year.(I felt like a criminal if I walked in there without buying anything).I guess it wasn’t a total loss because after our experience, I needed the soap to wash their dirty looks and business ethics off of me.
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November 2022 by Lucid Lemon
My mother previously hurt herself here by bumping her hip into the corner of a table display infront of the entrance. Two ladies at the counter, including the owner, said nothing. My mom said "ouch" because obviously that hurt. That aside, someone always has their eye on you if you don't smell like $.All in all, this store only caters to the wealthy. Yes, a buisness can successfully operate like that. However, their poor customer service and classism is unacceptable. ?
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October 2022 by Kelsey Schori
The only good thing about this shop is that I get attention from people. I've never had anyone stare at me more while shopping for soap. While searching for the perfect bar of soap that would make me smell irresistible I noticed out of the corner of my eye and a middle age woman looking at me like I was a either a snack or a thief.
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September 2022 by Kayla R.
Very cute store w handmade items from different local artist. Definitely nice to have a place to support your local artist and the jewelry is beautiful Donna helped us and she was such a doll, thanks for all the assistance
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August 2022 by Steve C.
Really awful people working there. Just avoid this place. We were excited to visit this place but we're so let down
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August 2022 by Isabel Hernandez
Had a poor experience because of a staff member! ? The store was beautiful! Emily, very nice (at first) but then followed me, my infant son, and my mother around the store basically watching us to see if we were going to steal something. Followed us around the entire time, even up the stairs to watch us. SMH!!Won’t be going there anymore! ?
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August 2022 by Jake York
My girlfriend and I came to this location 2 years ago and felt very uncomfortable like many others. We are heading to ocean shores in a week and I was curious to see other reviews about this place.When we walked in, we were initially greeted and asked if we had any questions or needed help. We politely said no and just said we were browsing. After that, things got really awkward and uncomfortable. A salesman stood about 10 feet behind us and wouldn't stop looking at us and kept asking us more questions. We then walked upstairs to get some space and he followed us up there and continued to stare at us from about 10-15 feet away. At this point, we were extremely uncomfortable and felt we needed to leave even though we had plans to buy some of their soap products. It was one of the weirdest experiences we've had and at that point we knew to never come back.We both have worked in customer service/retail for roughly 10 years and I had never seen a salesman and staff treat an average customer like that. I'll never know if it was because they are trying very hard to push sales or they think people are going to steal from them.We plan on stopping in when we visit this week to see if anything has changed but it seems many others have been in similar situations. Not a good way to do business. Let people breathe and let them shop.
