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November 2023 by John Berkebile
It was a great place and the staff went above and beyond I stayed for 22 days and did not finish wish I did but I have three months sobriety iam slowly getting where I want to be
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July 2023 by James
I think this is more for me than anyone who reads this. Olalla is more concerned about their image than the concerns of the residents. I was threatened with violence by a thug criminal who broke every rule that was written, and probably some that wasn't. I called law enforcement, and the staff convinced them ( law enforcement) not to come. I would not recommend this center to my worst; well, maybe my worst enemy, but not someone who is humble and is seeking true recovery.
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June 2023 by Felipe Ayala
The visitation protocol needs to be updated to allow on-site visitation. Supportive family and friends play an important part in the wellbeing of those in treatment. I was disappointed to learn I wasn’t able to visit a loved one because of an outdated policy.
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May 2023 by Renato lastrella
I brought my partner here knowing I would be able to see him. Unfortunately. They don’t allow visitors right now. If you call they will say due to Covid. The emergency order has lifted already. They should allow visitors! It is important for the individual seeking treatment to see their support system. If you go to any other treatment facility they allow visitors. My partner is struggling already and to not be able to see me is killing him and taking a toll on his mental state. Someone needs to look into this facility and help them understand that the person seeking treatment needs to feel supported. By not having to be able to see visitors that care and love them it really hurts them as well. At least in prison you can have visitors. Let’s fix this please.?
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May 2023 by Michael Valencia
Unsure why this treatment center isn’t allowing their patients any visitors. If jails, hospitals, and the rest of the world has let up on Covid, treatment centers should be doing the same. Came here the other day with my partner to visit a very close/dear friend of ours who is struggling, and got turned away “due to covid”. Staff were not wearing masks themselves, and the place did not look like they are actually following “Covid protocols”.Please consider changing this and allowing visitors!
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May 2023 by Jonathan
Really?! No visitors allowed for the person I care about in recovery! They are so concerned about Covid. The emergency order is lifted and when you see the staff working they are not even wearing masks! Don’t say your concerned! If you are, you would have everyone wear a mask like a hospital.
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May 2023 by JoAnna A.
I went here to get help and I really had high hopes when I got there but it was a terrible experience pretty much from the start. They don't do much to help you unless you're one of their favorites. I got very sick while in there and most of the staff could care less. I left after 2 weeks when I was still very sick because they told me if I missed another class for any reason they would kick me out. There were other people there who just didn't feel like going to the classes and they did nothing about that, they got away with it with no consequences. Also, the day I left I had inhaled a piece of food and I was choking and everyone went about their business like nothing was happening. After a few minutes of me sitting there choking and coughing someone actually said something. There was counselors and staff all around just letting me choke. One lady that works in the cafeteria actually looked disgusted that I was choking. They probably would have let me die. I do not recommend this place at all. Staff is also very vulgar and not professional. Do not go to Olalla for help!!!
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April 2023 by Melissa Lyn Q.
I recently discharged from Olalla Guest Lodge (Recovery Center) and I am not going to write about how awesome the Staff and my stay was because if you're serious about your recovery, the staff is there to help give you the tools but YOU AND ONLY YOU have the choice and for me I chose SOBRIETY. I walked into the recovery center thinking Nah whatever but the inpatient treatment was my first experience. If you really want sobriety and a wonderful experience you should Give them a call. Had I not checked myself in, I don't know where I'd be. I walked in there a cocooned caterpillar and left a social butterfly. Olalla and their wonderful Staff care! If you choose to be sober, give them a try you can't do this alone and I know that for a fact, so I would like to thank the staff and my counselor For giving me the tools I needed. I now have the courage to say "it is what it is , until it isn't " and getting loaded and having my old life back ISN'T what I want I want what every recovering addict has and that's the confidence and tools they got to staying sober. Thank you, Olalla.
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January 2023 by Trisha Lavender
My husband received inpatient care here. Unfortunately we had a problem with him getting a prescription covered by his insurance to help him sleep. I spoke with Linda in billing and paid for the prescription so he could continue care there. Unfortunately, they discharged him early deciding his care was beyond their expertise and cancelled the medication and sent him home. I've been trying for three weeks to get reimbursed the $60 for this medication. I finally left a voicemail with the director. After this I received a phone call from Linda in billing who made it clear she was upset I spoke to the director and that she didn't know when I would get reimbursed, told me to continue to wait and they would call as it was in the works. She basically hung up on him at the end of the call when I said I didn't want the check mailed, I'd come and pick it up. I feel very small and helpless in this matter. Very frustrating. I have been unable to work since December 20th due to my daughter having major back surgery for scoliosis right before Christmas. Very broke from the holidays, and hoped to have a little money for new years to try and brighten the holiday for my daughter who's been bed bound. I would like to say that despite feeling less than a person by the billing staff, my husband had a great connection with the counselor Kevin while there and the front office gal I spoke to was very understanding of my frustrations and did a wonderful job. Perhaps,
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June 2022 by eric ohlswager
For the most part caring staff, informative lectures. If your not a big believer in spirituality or native American customs this might not be the right place for you but it's not shoved in your face. Good food. It's a small facility with around 35-40 patients at a time but it works cause it gives staff a chance to get to know you and your needs more. If you have bounced in and out of treatment centers I would definitely give Ollala a shot it comes from a different perspective than the two others places I have been.
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March 2022 by D Cryptomom
I spent my first 24 hours clean and sober at Olalla on July 12th 1989. I have been, "as my Higher Power is my witness" clean and sober Every Day since. I still think of all of the recovering people I met there and pray that they are doing ok today! My life has changed dramatically over the last 30 years and I am grateful so grateful for Olalla and my sobriety! Diane IversonIf Loretta Turner sees this please contact me. I am still living in Lakewood! ❤️
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November 2021 by Tali
I've actually heard great things about this facility and its treatment, however I couldn't come here because their staff divulged, in detail, the conversation between myself and a staff member to my father. I'm 35 years old and am not a suicide risk or anything that would warrant what I saw as a safe place to discuss my situation. I had assumed these places were confidential so that we felt comfortable trusting them. I decided I couldn't be a part of that recovery program.Again, the treatment itself is supposed to be incredible. It's just my trust was broken before I got that far.
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May 2021 by Kiki Baphomet
When I went to Olalla, I was bullied for being trans and for being diagnosed with PTSD by both clients and staff. While I was there, they forced me to stay in the male dorms despite being female but at least the gave me a private room.
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March 2021 by Hannah Canepa
This inpatient is the most amazing place in the world I would highly highly recommend it I was a drug addict for 13 years and I have tried countless countless countless times I have been to many inpatient centers but this one I kept my clean date and I still have it I am so grateful to you and the staff for getting me through my difficult moments I appreciate and love this place with all of my heart
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February 2021 by Heather R.
I had attended back in 2005, and had gone to meetings after graduating, then had moved to California, BUT I have moved back to WA, so I would like to attend meetings there, again! If you are not aware, they offer a three week program, unless things have changed. When I had arrived, one of the counselors had told all of us the following, "When clients (or however he had labeled us) arrive, many find that during their first week, they do not want to be here. During their second week, they get used to the place, and maybe come to like it. During their third week, they are afraid to leave." I had thought I would NEVER feel this way, BUT I had found this had been my EXACT EXPERIENCE! The primary reason I had been so afraid to leave had been because I had known I would use again, that I was not done, so I had not wanted to leave. I had stayed sober about one month, but I had used once or twice in one day, then had driven the hour back to Gig Harbor, had been only wearing sweats, had my purse, my AA books, and had stopped to buy a toothbrush. I had shown up at the meeting at Olalla with my toothbrush in my hand, found the friends I had made, had held up my toothbrush, told them I had used, and that I had been terrified to return home because I knew I would keep using. One of my fellow graduates had said, "You are NOT going home. You can stay with us. We have a spare bedroom." So, I had stayed for about six months, and had moved on when I was ready! It had been amazing! These are the kind of people I had met at Olalla, and the relationships I had formed. At the time, they had had almost daily healing modalities, such as yoga twice a week, acupuncture, massage, etc.... I am a pescatarian, and can have trouble getting enough protein, so I had called ahead with dietary restrictions, which that had more than accomodated! I had talked with the head cook, and he had asked me for SHOPPING LIST of what I had needed(!), such as soy milk, ensured I had had scrambled eggs topped with cheese every morning on the days they had served pancakes or waffles, and fish sticks to substitute for hamburgers and such. AND, I have scoliosis in my neck, so I need to slouch a bit and put up my feet when sitting in chairs, so they had allowed me to do this as well, while they had made everyone else sit-up straight! They advertise their practice of Native American traditions, but they had been meager at best; we had colored in a photocopy of a medicine wheel - big whoop - but they did not even explain what they are and what they are for or what you are supposed to do with them. Maybe we beaded a bracelet, too; what I CAN recall is the disappointment that had been felt in the Native American women who had voice their opinion about this, so I hope this has been ameliorated by now. I had not liked the rule that boys and girls cannot communicate, but it is a GOOD rule. And, the price CANNOT BE BEAT! I recommend you attend! (Sorry, but I have not checked for typos!)
