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September 2023 by Calla Opincarne
Amazing clothes now my favorite store but high priced but sooo worth it
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December 2022 by Lisa Demase
One of my favorite places to shop they are requiring masks at this time it is always clean organized and all of the merchandise is visible and you can picture it on yourself they try on room was open when I was there I got 2 great pieces and they were nice pants for work
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June 2022 by Sheila Johnson
Went in to do a return from an online purchase. Found some super cute items in clearance. Yea! The employees were helpful and friendly. Exchange was quick and easy
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April 2022 by Jessica L.
Stopped in on a whim for a couple items for my daughter. Kristen (I hope I got that right) was absolutely amazing. Not only was she pleasant, but knowledgeable about what they carried in store and found the perfect piece to complete my daughter's look. Given the state of things with COVID and trying to get back to normal, it was refreshing to encounter such a sweet person that seems to genuinely enjoy their job. I didnt know my daughter was able to fit AE sizes, but now that I do, we'll definitely be back.
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March 2022 by Lisa Ashby
One of my favorite places to shop they are requiring masks at this time it is always clean organized and all of the merchandise is visible and you can picture it on yourself they try on room was open when I was there I got 2 great pieces and they were nice pants for work
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February 2022 by Trmcpgale ..
The service provided by Danielle in Olympia, Wa was excellent! She went above and beyond. I felt like I had a personal shopper for my child. She asked my child the type of clothes that they liked and she went around the store asking my child if they liked this or that and had their arms full of clothes to try in less than 5 minutes. She then proceeded to check in on my child and bring additional offerings for them to try. the best customer service I have ever experienced!
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November 2021 by Victoria B
I’m giving two stars because sales staff was very polite and helpful, the manager however was not. He was not very kind at all. Having to take things in for exchange make me anxious to begin with and he made it even more unpleasant for me.
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October 2021 by wendy cooper
False advertising! I grabbed a pair of jeans in the 60 % rack, then when I go pay the lady tells me, "you get a discount but not 60%." What kind of mess is that? I asked why they put something in the discount rack if it's not so? She said, it's in the small print. I couldn't read the small print as the sign is hanging. Lost all respect for that store/brand.
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September 2021 by Scott Robertson
Had to wait to get in store only allow so many people at once
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September 2021 by Patricia Goedker
Great sales
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June 2021 by Deweys Ghost
Terrible customer service, big guy in front standing guard and ready to uncomfortably pounce the moment you enter
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June 2021 by ateez fanzone
Amazing prices
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May 2021 by Sarah Haase
I have been struggling for years to find jeans that don’t end up being high waters after the first wash since I’m tall. Many people told me to go to American eagle so I finally went and Sarah was THE biggest help to me. So thankful for that woman lol
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October 2020 by Andrea Thebo
I will give AE Corporate 5 stars because they handled what happened to me amazingly. I tried to return 2 items to the AE in Capital Mall in Olympia WA that were only tried on, 1 tag fell off but both items were untouched otherwise and In perfect condition. when I went to return them today this condescending cashier first told me the clothes looked worn and washed and that they weren’t taking returns for items where tags aren’t attached. (A blatant lie) I also had deleted my c
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July 2020 by D Marie
They have terrible service and I was buying $60 jeans that were supposed to be 25% off and they were trying to make me pay $57 and I didn’t have enough so they wouldn’t let me buy them.
