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April 2024 by Joseph H.
In short, order from Amazon if it has the item you want. In mid-March, neither Amazon nor this Ashley store had the coffee table I wanted in stock, so I ordered it through the latter, delivery date May 7. Today, Amazon has the item back in stock and if I order it from them on my Prime Membership it will ostensibly arrive on April 22 - a one week turnaround. I asked this Ashley store if shipment of the table I've purchased could be expedited. It tried to arrange such via a UPS shipment from any Ashley warehouse but failed because the item is back-ordered everywhere and wouldn't be available by this route until the end of May. It's not the extra two weeks without the table that's the irritant here. It's the fact Ashley considers me a second class customer in its distribution scheme.
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March 2024 by Synthia Trinklein
Tim was so helpful with helping me to choose the correct dining table. He had great customer skills!
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March 2024 by Irene Compton
In my search for new furniture, I stopped at Ashley Home Furnishings. Moriah McKee was the young saleswoman who helped me. After shopping around other furniture stores in the area, I was delighted to find a saleswoman who listened carefully to what I was seeking and knew the stock well enough to immediately show me the pieces that were what I had been looking for. She was knowledgeable and caring for my requests and restored my faith in salespeople who know their products and really care about the customer. Kudos to Moriah!!!
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March 2024 by Joshua Zagrean
Elizabeth was wonderful and so helpful! Quick and not pushy at all!!
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February 2024 by Graham McCarty
Elizabeth Amato was helpful from the moment I stepped through the door overwhelmed with purchasing a new couch . I had no idea where to start and she after I explained my needs she walked me around to every option that might fit explaining each facet of the furniture we were looking at and why it might be a good option. Very knowledgeable and patient with how clueless I was. Extremely happy with my experience.
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February 2024 by daddykuhl
Went into West Olympia showroom on a whim. Told the salesman what I was looking for and he showed me several living room sets. No pressure at all and gave me exactly what I asked for. Was very satisfied. Can’t wait to get my new furniture home. Definitely recommend them!
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February 2024 by crystal edwards
Our sales representative Elizabeth was amazing from start to finish. She welcomed us with a warm smile, and helped us purchase our brand new sectional. We will be back for our next furniture purchase!
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February 2024 by Trevon Clark
My fiancé and I have been prospecting different furniture stores around the state looking for the perfect couch. We came back to Ashley multiple times looking at the same couch and finally decided it was the one for us! Adam Claridge at the Olympia location helped us both times we came in and was very helpful during the sales process! Thanks Adam! You are appreciated.
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February 2024 by Zakery Jackson
Elizabeth Amato was very helpful on getting me and my girlfriend get a nice love seat. Made sure we got what we wanted and was very informative on every piece of furniture!
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February 2024 by Victoria Anderson
Great customer service by Jose Diaz
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February 2024 by Devyn Stevens
Very helpful but not pushy salesmen helped us find the perfect sofa that fit all of our wants and needs. It’s also so comfy and I can’t wait until it’s in my living room. Tim is the best!
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February 2024 by Billie Haley
My furniture hasn't been delivered yet but Jose at the Olympia store gets five stars Plus for service, professional ability, his personality and I would highly recommend him! Thanks Jose, from Robin??
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February 2024 by Kathy Meyers
I was looking for a lift /recliner chair and a bed with a head lift. I was greeted at the door by Elizabeth and she continued on as my representative.!! She was very friendly and knowledgeable!! She took her time and was VERY helpful!! Yes I made a purchase of both items. This is a lovely store with a great inventory to choosefrom!!
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February 2024 by Judy Carson
Very helpful ,found everything I needed.
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February 2024 by Teresa Schmidt
I like the style of the salespeople… let me walk around and look, see, touch before approaching after their initial greeting. Adam was great… overall a very pleasant experience. Will go back once a need arises.
