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November 2023 by Lori Lufkin
I purchased a brand new car and was devastated after returning from dinner to find my door was ding by the car parked next to mine!! I called Excalibur Collision and Kalya was very helpful and told me to come in and have them take a look at it. I drove over and was greeted by a very nice gal - Carissa. She assessed the ding and then had me wait inside while she worked some magic. Carissa came back in and told me not to worry it’s was just a surface ding and she removed the black mark as well!! She said have a better day and tell all my friends in need where to come if they find themselves in need of a reputable collision place!! So I am telling everyone!!?♀️go see Carissa and Kalya at Olympia Excalibur Collision . They are the best ?
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November 2023 by Chelsie Mierke
Awesome shop! Super happy with how professional and friendly they are. My estimator Carissa was great and made sure to keep me updated about my vehicle while it was with them. Thank you Caliber Collision!!
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November 2023 by MUHAMMAD Ayub
Kayla was most polite and professional. She got us in and out within 35 minutes. She gave us a briefing at orientation of auto expect in the future. The paperwork was quite smooth. The substitute substitute Rental car was there. Additionally, we registered for text alerts also. Since my wife had hit a deer and the hood got bent and the quarter panel needed to be replaced, we had to move everything that was in my wife’s SUV into the rental car. That might seem like a small easy task, but she has all kinds of emergency supplies in the car. These folks were most patient and accommodated.
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November 2023 by Lael Lucas
I came in for my insurance scheduled 9am appointment for an assessment. And was left wait for a half an hour while they held a morning team meeting. It was only after waiting the half hour I even say an employee only to be told they would don't do the assessments only drop off repairs... honestly some of the worst service I have ever had.
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November 2023 by Trevor Chenoweth
The front office staff were great and went above and beyond to accommodate me when dropping it off, so that I could make it to work on time. The car looked great after the repairs, and they were good about keeping me informed in the progress.
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October 2023 by Beverly Myers
I had a fantastic experience with Caliber Collision for my Toyota 4Runner vehicle repairs. The staff was truly amazing, providing outstanding customer service from start to finish. Their attention to detail and excellent craftsmanship in their work were truly commendable. Not to mention, they provided timely service and maintained great communication throughout the repair process. I couldn’t be happier with the results, and I highly recommend Caliber Collision for any automotive repair needs. They exceeded my expectations in every way!
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October 2023 by Thomas V.
Very sketch place to bring your vehicle, the GM loginne Grant is the worst person in the world to have to deal with.
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August 2023 by Mandy Ortega
Kaila was so amazing and helpful. I wouldn't tale my car anywhere else.Service: Body & Trim
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August 2023 by Jamie Sullivan
My 4Runner was damaged in a hit and run and Caliber was listed as a member shop of my insurance provider. Kayla at the front desk was very professional and prompt in replying to questions about handling the claim and Kevin and Gary in the shop did great work on my car and even comped me a scratch removal to leave my car looking like new. I will return here for any future auto body work I need done and I’d highly recommend them to friends or family needing auto repairs.Services: Painting
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August 2023 by Stacey DeVaney
Highly recommend this body shop. The staff went above and beyond my expectations. It was refreshing to be kept up-to-date on all of the progress on my repair. It was completed before the anticipated date which was very nice. My car was actually cleaner after the repair then when I dropped it off. Bravo Caliber !Services: Painting
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August 2023 by Gerry Sorensen
I trust Caliber with my truck. If something happens, they are the only place I even think about taking my truck to. They are good at keeping me in the loop on repairs. I always recommend them.Service: Body & Trim
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July 2023 by Irish Davis
The staff was very professional and polite. Kept me up-to-date through the whole process, and answered my questions quickly and thoroughly. The end result was my car looked exactly like it did if not better before the accident. Highly recommend!!
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July 2023 by Robert James Leyden
I called to set up a time to bring my car in. They didn’t have any openings for several weeks to be able to give me an estimate and I simply asked if there was anything available sooner because I work a lot and I was trying to get the repairs done right away. The girl on the phone was very unsympathetic And said she works a lot too but because my car is old and needs an estimate, I just thought it was kind of rude because common sense. I know she works also lol and I wasn’t aware that my car was so old according to her standards, just felt like there was no sympathy or empathy shown me that my business didn’t matter so I went elsewhere.Service: Body & Trim
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July 2023 by Tiffany Wagner
Great staff and communication! My car looks & runs great! Highly recommended!
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July 2023 by Theresa Currier
The people here were very efficient and thorough with my car repair. They kept me updated on the progress with texts and occasional phone calls. You cannot even tell it was worked on. Wonderful job.Services: Painting
