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January 2024 by Sheila Caporaletti
Stopped in to pay my bill young man there was great helped me to find an upgrade store was neat and clean
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December 2023 by Rita Hernandez
Seriously supposed to close later before 530 pm sign say be back 630. Seriously ?Disappointed
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August 2023 by Amanda Roane
I already gave this store multiple chances to make it right so here is my one star review: Out of nowhere my phone stopped working (I found out much later the line was cancelled fraudulently). I went into this store to find out why my phone wasn’t connecting to the network. I was met with excuse after excuse as to why they couldn’t help me. I was in this store twice today and spoke to two different employees who refused to help me. The only answer I was given was to call customer service. If my phone wasn’t disconnected, I would have done that before ever going into the store. If I have a Cricket account, I should be able to walk into a Cricket store and get help. If you can’t help me, you should call customer service yourself. Do you think Verizon or T-Mobile would tell me I should go home and call customer service myself even after I’ve explained that my phone won’t make phone calls?I also had fraud on my bank account and since I could not call the bank I had to drive down there. There was another cricket store next to the bank. I went in and explained my situation. Not only did she immediately guess which store I had already been to, she gave me more answers and got me out the door with a working phone in about fifteen minutes. Cooper Point Cricket, do better.
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June 2023 by Gary McFarland
There always nice there and Asurian their insurance holder has an office next door to this location
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March 2023 by Ron Entwisle
I go here regularly to pay my bill or add data. I always receive excellent service.
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February 2023 by Mo W
I can see the capital of Washington from my house. Everyday, my cricket service doesn't work for several hours at a time. Beware.
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February 2023 by J. O.
I went in the other day asking about hotspots and data plans for internet. The young guy I spoke with barely said a word. He just said one answer to my question then just pointed to their plans. I asked again my data question but he just stood there silently. It was like I was pulling teeth to get him to talk. Speak!!No way Cricket!
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February 2023 by Mack
Good service although no tech geeks to troubleshoot.
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January 2023 by James J
Poor customer service. At galexie Dr store. Rude and unhelpful with trying to upgrade phone.
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November 2022 by Jason M Garner
This is a great store with great deals and services.The staff was very helpful and provided the customers service and phones with professional speedy service. I was impressed with the sales representative and the lifelines That were provided to the customers. Great Job!
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June 2022 by Jason Garner
I'm hoping it will be great. If I can pick up a phone there as I have no address to send it, all will be great
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February 2022 by Brian Fleming
I am a new customer and Sobe helped me and she was very friendly and sweet!
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February 2022 by Clint May
Sobie was very nice I'm glad she was able to help me recover all my photos and email
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February 2022 by Heladio Gonzalez
I got help from sobie she was very helpful she helped me transfer my information to the new phone with no problem! Very satisfied
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February 2022 by Gergory Merkle
I got help from sobie! She is very helpful she multi-task on helping a couple of people very nice girl!
