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September 2023 by carole apple
The Lacey store has the "worst" customer service ever. 3 people at their desks never looked up from their computers or said, "Hello, can I help you". I was referred by ACEHardware who is #1 in friendly customer service.
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September 2023 by Mel Katsura
Help is slow if they get more than one person in the shop but they were willing to stay after hours to help me puzzle out a plumbing problem
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March 2023 by Jaymes Bouvia
Called, waited 20 min on hold to get a guy who sounded like he did NOT want to work there and very vague about company products, tried asking what cost would be for product with exact sizes type etc and the answer was "it varies on what you want to get" I just told you what I wanted. At least he said they sold what I was looking for, not sure if on hand though. Hope their in person customer service is better.
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March 2022 by John Doe
Went in to get a part for my septic. Ivy was very helpful and provided excellent customer service and is very knowledgeable. She answered all my questions and provided solutions to the issue at hand.
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March 2022 by Topolino GOON
These people in here are beyond awesome and helpful!!!!! I was surprised truly. Great experience buying a toilet, honest, friendly and could not of had a better experience!!!! Great spot!!!!
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March 2022 by Rick Gagnon
Service always great
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March 2022 by John Callery
I was trying to find a specialized washer and was unable to find one at Amazon, Ace or Home Depot. So I stopped by Ferguson Plumbing and the woman said she did not have a replacement, but recommended I try plumbing string. I spent $5 dollars for two packs (one spare) and it solved my leaky faucet. Great support.
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March 2022 by PennySue Shives
OUTSTANDING Service!!!
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March 2022 by Bb Cb
They have a great supply of plumbing parts. I visited there and the woman behind the counter did a great job answering my questions and finding my parts. This place is open and allows non plumbers to shop.
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March 2022 by Darius Slade
Staff was informative and helpful.
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March 2021 by Mike Mck
Excellent staff, extremely helpful, and willing to go the extra mile to make sure customers are taken care of
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March 2021 by Paul Gardner
Friendly and helpful staff. They seem to be geared more towards contractor and commercial customers, but you can walk in here and get stuff too. However, I didn't see prices on anything. I downgraded them one star because the cashier was not wearing her mask properly ( below the nose) and even pulled the mask down once while talking to me.
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March 2021 by David D
Good place for hard to find plumbing parts. Friendly staff.
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March 2021 by CM K
Great customer service
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March 2021 by Bob Sheldon
Very friendly and had everything I needed.
