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March 2024 by Valeria Musteață
Bad experience
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December 2023 by jimarmays mays
Company called for a appointment and was told they would have my truck repaired same-day. 7hrs went by and still no truck was told by Nighy crew, that we had to order your part. why couldn't you tell me 7hrs ago and why did you tell my company a lie.
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December 2023 by Robert D
They will give you an invoice then charge you 2x more to finish the job, not professional at all. We’ll be seeing you in small claims court.
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October 2023 by steve crevatis
Went in for issues with my inverter, optimizes idle, front and bunk a/c's. 8 days and 4k dollars later I get my truck back with all 3 issues not fixed and blow my radiator basically pulling out of the parking lot. Mechanic was rude. Argued with me that all the problems come from my security system that has been disconnected for over 2 years.
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October 2023 by Melissa Wetmore
Nice enough employees at the desk, but never had a service completed on time. Today I showed up as arranged at 12 for a simple DOT inspection just for the truck to sit in the lot for 2 hours before even being looked at. When I asked about it, expecting it to have been completed I was told the manager got called into a meeting and they didn't know why the truck hadn't been done yet. Pretty nice driver lounge, spent plenty of time in it today. Wouldn't recommend coming here for service, it's worth the drive to go somewhere else.
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October 2023 by Do-chi Doxie
Worst freightliner experience we've ever had. 8 days and $4k wasted for a problem that was not fixed. Mechanic was rude and kept talking to me like i should have known parts and equipment he needed. Showers had the old "out of service" sign you always see when someone doesn't want to clean them. I had to check on the truck twice a day the entire time occasionally getting someone to answer. Would not make an effort to update me at all.
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August 2023 by Jaan Utno
Good customer service, nice personell
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May 2023 by Garrett
We brought our Newmar (Freightliner-based) motorhome here for its first PM service, and the shop told us yes, absolutely, they could also do an alignment. When we picked it up, some of the items we paid for on the PM checklist were not documented, so I have to assume they weren't done. Our VIN was documented incorrectly on all service paperwork, so who knows if they even used the correct parts or fluids. We asked them to do an oil analysis, and they just didn't do it. When we asked if they did the alignment as they said they would, they said it's a motorhome, we can't do alignments on those. Poor service, poor communication, and zero follow-up, rude staff. We paid a premium to have work done at this shop and the experience was totally disappointing.
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March 2023 by Raj Prewitt
This has to be the best freightliner shop I have been too. Isiah was absolutely amazing and insured my truck got in same day. I was in and out in 4 hours, and the repair ended up being warrantied out!
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March 2023 by Joseph ADAMS
I wouldn't recommend this dealership to my worse enemy. They're absolutely slow, uncommunicative, unprofessional & lack respect for time. It took them almost a week to repair my after treatment system, causing me to lose a week worth of revenue. I wouldn't do business with them if it's the last dealership on earth.
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February 2023 by Joseph Freeman
I wouldn't recommend this dealership to my worse enemy. They're absolutely slow, uncommunicative, unprofessional & lack respect for time. It took them almost a week to repair my after treatment system, causing me to lose a week worth of revenue. I wouldn't do business with them if it's the last dealership on earth.
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October 2022 by J.D. Prowse
Great experience. Good service and quick in and out. Wider selection from the last time.
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August 2022 by Offgrid Cabin
They do not work on Freightliner Chassis Motor Coaches over 20 years old.
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June 2022 by AA Express
I made an appointment for noon to install a clean idle sticker. I even called them before leaving my house and got here at 11:30. After waiting till 1215 They said the technician is at lunch till 1230, then I went back at 12:45 and they said someone will will work on my truck at 1 Pm then after waiting till 2 they had no answer
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April 2022 by stabbitydoowa
I've only gone for the parts department so I can't speak much on anything else, but Bailey is great at getting you what you need, only improvement to that parts desk would be if they had two of him!
