-
February 2025 by Nick Martin
Terrible customer service and terrible return policy. Tried to exchange a funko they sold me that had two right feet and was defective. Extremely disappointing
-
February 2025 by Michael
They have an extrenely limited selection of Gameboy Advance games but they're decently priced.
-
December 2024 by theboyoofoly
Bought an Xbox one controller charger, doesn't seat my Xbox controllers, nor is it compatible with the rechargeable batteries I already own, nor do the battery covers that come with charger for my Xbox one controllers, which doesn't allow charging, making the charger functionally useless unless I spend hundreds of dollars replacing all my controllers and batteries, I tried returning it and was told that because I opened it, it cannot be returned, if I would have just gone over best buy, across the parking lot to target or literally any other competitor this wouldn't be an issue, now I have a $30 piece of garbage that I have to immediately replace from a competitor, probably the last time I set foot in a GameStop tbh
-
December 2024 by Kai Hart
Every time I've been in the store the bald manager has been rude to both customers and other employees.
-
November 2024 by Harvey Huihui
Great place. I'm gonna start working with gamestop and my pokemon cards! Thanks for this opportunity to help me get my cards graded. I had alot of doubts but I did some research and I think I'm gonna test it out for myself. See if the theories are right or not
-
November 2024 by Robert Grabis
Preordered a game and the store I preordered from closed down permanently so I had to go to cooper point to pick it up. When I did they ordered the wrong version of the game. So now I had to have them order me a new copy of the version I wanted. All in all a waste of time, never going to preorder again, just not worth the risk.
Going on two weeks now and still have not received my purchase. I have called and asked and all I get told is “I don’t know what to tell you”. I feel like I have been stolen from, it has been the worst customer service experience ever. I will never shop at this location again.
-
October 2024 by Cameron Teager
Felt like the lady working wensday 1:55pm dosent care. Anyone would do better
-
October 2024 by Patrick Warner
I purchased a Wolverine figurine statue. The clerk was not so welcoming and enthusiastic. She never offered me a bag to carry out my merchandise.
-
February 2024 by Ryan R.
Started running into trouble back in 2016, probably a little before that, while in school at Grays Harbor College. Was able to catch some International Assocation of Scientologists where they were staking out my game collection, and also were embarassing me a lot, so I ended up having to change stores and discontinue my rewards (power-up). The good news is that the Nintendo Switch /gamepad was coming out, didn't have a problem being stuck on some older systems, so it ended up being a bunch of security gaurds and MetalJesusRocks that might have suspected another round. I'm definately buying in bulk online (highly recommended). In general, other than a few 3-4 quick pickups, even not lightweight pickups, like headphones, Switch- gamepad, XBOX, that would be about it for a store pickup.
-
February 2024 by Shane Vestnys
Terrible employees on 2/11/24. Went to go in store to buy a product that was listed as $19.99 on their own website. It rang up as 29.99 in store. I asked them to price match their own website and they refused to because I was not a PRO member but could sign up for their service for $25 just to do a $10 price match.I simply walked out to my car. Placed the order online through their website for pick up for their store. Waited 10 minutes and walked back in to get my item for the 19.99 WITHOUT GETTING A MEMBERSHIP. Could have saved all the time and hassle for me and your own employees from having to pick an order to immediately give it to me.Poor customer service like this is why I won't sign up for your membership.
-
December 2023 by Doug Reggio
Was conned into getting a used game not knowing i wasn't gonna get my money back when I brought a receipt and game back immediately after buying and trying it talked into membership to save money ended up losing it they are smart and don't buy anything you don't absolutely need nice used ps4 controller tho only thing I got decent outta it
-
December 2023 by Dakota Q.
Just bought a new ps5 and was given the wrong one and box was damaged so the worker checked the white box it comes in an wasn't re sealed by them brought it in the next day to exchange for the disc drive one and would not replace guy gave it 1 min tops for the employee to get back and tells me I'm SOL, I would take my business else where if I were anyone else
-
October 2023 by Mark B.
New customer. Associate was friendly. Store well organized .
-
July 2023 by B K
Great place to buy games and accessories.
-
July 2023 by Mr. Fox
Good place nice exp here
