-
March 2024 by Kimberly Mulford
We appreciate the insulin bottle
-
December 2023 by Kriten James
Amazing
-
October 2023 by Montessa Danelson
Always very quick. In and out. I love that there is a drive up window for easy and quick convience. I have never had any issues with this pharmacy getting my medications.
-
September 2023 by Ashley S.
This pharmacy has horrible customer service for compounding medications. The only reason I'm still using them is because my medications are expensive and Samy's is the only compounding pharmacy I've found that's willing to bill my insurance for them.I've used Samy's for almost 2 years now. They've consistently had serious issues with retaining a compounder at their pharmacy, which leads to waiting for weeks for medications. The worst part is they don't communicate any of this until you call them and ask why your automated prescription has not been filled. If you don't call, you'd never find out and you'd never get your prescription. The customer service is absolutely horrible. Fully expect to wait up to 2 weeks to get your compounded medication and have to nag them to get it done, do NOT rely on calling it in through the automated system, it's like they don't even check that system at all. If you need your compounded medications in a timely manner, do not go here.
-
May 2023 by Gloria Coon
Currently majorly impacted by a shortage and unable to fill a number of medications. Staff is not holding up. This has been going on for the past six months but has worsened to a point that the pharmacy is no longer reliable. I called to ask for clarification as my last three months have been shorted and they never seem to have any notes or keep records of how much is being filled and when, such that pills are essentially showing as being filled when customers are not actually receiving them. Instead of any explanation, a team member yelled at me about the shortage.Posting this only because I hope it saves at least one person the awful experiences and panic attacks. Every pharmacy is dealing with this shortage so Samy's is not unique in this, but that shouldn't give employees the right to further exacerbate an already hellish experience.
-
March 2023 by Doug Crane
Inconsistent hours, nobody knows what's going on, prescriptions not filled after being told they're ready, and no follow through on questions asked. Not a good experience.
-
January 2023 by Chiton
Terrible experience. If you want to fear that you may not get your meds filled in time, this is the store for you and as an added bonus, the women on the phone won't hesitate to let you know just how much of an inconvenience you are to her.
-
November 2022 by Elizabeth Craig
At least per the sign outside they’re still drive through only, and there’s a GIANT curb right next to the drive through window. Way too easy to scrape the front of a sedan when trying to get close enough to reach…
-
June 2022 by Kimmi Baranski
Great customer service and affordable!! I was searching all over town for a pharmacy that could get my medication. They were able to order it and have it in my hand within 24 hours and for a fraction of the cost!
-
May 2022 by Jaclyn Huber
On 4/11/22 my mom had surgery. I was never told that I needed the prescriptions before my mom could be released from the hospital. It was 5:45 pm. Samy’s closes at 6pm. I live in Tenino, wa. It is more than a 15 minute drive to Olympia. My mom called me at 5:45 and said she is putting her faith in me to get there by 6pm to get her prescriptions and be able to get her home. The pressure was on for sure. I was stressing, speeding, etc. I called Samy’s and spoke with a pharmacist who was so awesome! I asked if I could be there at 6:05 pm and still get my moms medication. She said she would wait do to the type of medicine it was. I said thank you. I made it there by 5:58 pm. Thankfully. The point is I was so appreciative that she was willing to wait. I can’t express how much that meant in that moment to me. I know working customer service and wanting to be off when your off. So I appreciate so much you would have been willing to wait. I thank you from the bottom of my heart. I wish I could remember your name, but I can tell you I will never forget how you made me feel. I thank you for your kindness. Your job matters and you went above and beyond. You are appreciated and I just wanted you to know and everyone else that visits.
-
April 2022 by orla spring
My long-time compounding pharmacy closed : ( so I called Samy's. Here are my impressions: courteous. Helpful. Prompt. I appreciate this level of service.
-
January 2022 by David M.
We have been going to Samy's since day 1. Samy and staff are the absolute best in South Sound. Samy is an incredibly professional and extremely nice man!! Always respectful and kind - to all.
-
November 2021 by Anne Marie Brigandi
Hands down the best pharmacy in the area. They actually care and do everything they can to help people. They're truly amazing and I've never had a supply issue with getting my full prescriptions here.
-
October 2021 by Danie Wulfin Wilder
definitely customer service!
-
September 2021 by Deome D.
Haven't used this pharmacy in over a year after they botched refill after refill, lied to me, and honestly there isn't a single person there with a good attitude.
