Internal Revenue Service (IRS) Taxpayer Assistance Center
Hours:
319 7th Ave SE, Olympia WA 98501 Hours
About Internal Revenue Service (IRS) Taxpayer Assistance Center
Customers note that making an appointment through the IRS website is straightforward and leads to a smooth visit. Staff are described as kind, helpful, and professional, with the security guard also being courteous. Employees assist with finding forms and address needs promptly. However, the center is reported to be short‑stafed, so appointments are strongly recommended. Calls after 4 pm may not be answered due to the national line’s shutdown.
Most Recent Reviews
July 2025
I came without an appointment, they accepted me and quickly resolved the issue
February 2024
Very kind employees and security. Ms Chanay was exceptionally courteous making sure all my needs were met. Very professional
December 2023
Very professional, but they are super short staffed. If you don’t have an appointment, you probably aren’t going to be helped. Also call the appointment line after 4pm it’s a national number so the east coast shuts down at 4pm local time.
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