JCPenney has been a reliable shopping destination since 1902, offering a wide range of products such as fashion, home decor, beauty, and accessories. The Olympia, WA location features spacious aisles and well-stocked shelves, making shopping comfortable and pleasant. Customers often find great discounts and exclusive brands like St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie, which bring style and value to families. The staff is known for being friendly, helpful, and kind, with employees like Jennifer, Judy, Asa, and Carrie receiving particular praise for their exceptional service. Carrie, in particular, is appreciated for her patience and skill in photography, turning a challenging photo session into a positive experience. Customers also mention the store’s good selection and ample parking, although some note that there are often long lines at the home furnishings register due to limited open registers. Overall, JCPenney is valued for its helpful staff, quality products, and welcoming environment, making it a convenient choice for shopping needs.
Doesn't open till 11am?! That's okay, I spent my money at a store that opened earlier!
June 2025
I was late, and they were very gracious. They got me in, gave me good advice for hair-care, I got my hair cut and washed. I look great. I'll definitely be going back.
June 2024
Excellent, I have almost never visited JCpenney but today I liked it, they have very nice dresses.