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October 2023 by Gordon Wyllie
Kohout's has consistently been receptive to providing timely and satisfactory service for both company and private vehicles.Virginia, in particular, has always gone out if her way to ensure vehicles are scheduled, sometimes at last minute, for repair. Always satisfied with their service.
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September 2023 by LuLu E.
We found this automotive shop a few years ago and Have been delighted with the work the service quality the value and all of the above. We take Several vehicles to kahouts, and now our son also uses their services. I'm not going to share any photos cause guess what it's an automotive place. Nothing fancy, But do they take care of their customers. I'll never switch. Fast, reliable, ethical, and outstanding in every way.
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August 2023 by RJ Prestwich
My car was stolen from their shop.They do not secure vehicles, or even check if your vehicle is still there. It took them 10 days to even notice my car had been stolen from their shop. If they would have noticed on day one and I could have reported it stolen thurstan county sheriff said I would have gotten my vehicle back. They have an unsecured lot, and do not take care of your vehicle. I was offered nothing more than a “Sorry”I had another vehicle there the week before because it was pulling to the right. I have them do a $230 alignment, when I left it was still pulling… I had to take it to the dealer who said they were unsure what they did because “some things were aligned but some were not… not sure what they did.” When I called and talked to them about this, they did quickly refund my alignment. Lets just say, I won’t be going back here.
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June 2023 by Tricia Reeve
Well I dropped my van off to get an air conditioner fixed. It is a conversion van and he gave me paperwork after a couple hours that I needed $5000+ worth of work. New transmission, back wheel bearings, front wheel bearings, whole new air conditioning system, Catalytic converter, Need oxygen sensors. Funny thing transmission I asked how do you know he said codes and it was black. So our regular mechanic came back and looked at it and even showed me nothing was wrong with the transmission, nothing with the wheel bearings, oxygen sensors were fine and in the pipes, and the air conditioner just needs a blower. Wow next the guy will tell me I need blinker fluid too. Don't go here, they will rip you off. Just to look at it cost me $400. What a rip off.
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June 2023 by Tawni Schultz
Our truck started overheating yesterday morning (with plenty of coolant). They were able to squeeze us in and diagnose the water pump. They replaced it and the serpentine belt and now our driver is back on the road. The price was fair too. Our driver lives close by so I'm sure we'll be back!
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June 2023 by Doug Phares
Very professional and super friendly! Great prices and they were very quick whilst the services were being done. I will be back for sure!Services: Wheel alignment
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May 2023 by Sandy Fischler-Laube
Used Kohout's for the first time this month as a new resident to Lacey. It's hard moving to a new place and finding reliable, honest businesses to deal with. We had one questionable experience for an oil change (tried to sell us tires we didn't need) but hit the jackpot when we zeroed in on Kohout's. Fast service, knew what they were doing, pricing was good.100% recommend.Service: Wheel alignment
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March 2023 by TheReal Kingdom
Got my 32ft Class A in and out in a couple of hours fast easy. Friendly staff good price for an oil change definitely will be going back for rv needs.
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January 2023 by Peggy Stegner
I love this place - everyone is so nice and polite - AND - more importantly - they do the job that you took your car to them to do! They do not try to sell you on additional work that you didn't even ask for. They do just what they have to do - no more - no less. A pleasant change - RELIEF - from dealerships!!!! And - they stick to the price that they quoted you!!! In other words - they are honest!!!!Service: Wheel alignment
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December 2022 by THAPOWEROF1
Called and made an appointment to have a front end aligned and a tire balancing. All went as planned and now my car rides smooth and true. Thanks guy's @ Kohout's, you've just earned my business from here on out.
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December 2022 by Rachael Pearce
Very friendly and personable. Right on time. The best prices anywhere. Now I understand why my whole family patronizes Kahout's. Yay Kohout's!
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November 2022 by Jeremy Hall
I did not have any service done, but the man on the phone was helpful and responded to my inquiries professionally and timely.
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October 2022 by Evelyn Kim
I really did not want to give any even one star ,,first time they told 2 hours and 2 hours later told me next day and next day they told me take 5 ,6 days later and told me a week and then told me they still waiting a few item for fixing to order , and then when I call again they told me still waiting for items and 2 weeks later they answered same answer. About 3 weeks later they told me my car is still waiting for turn for fixing , now 3 weeks, after a few calls for begging for fix .. I could have finally . Thier management need to improve seriously, when I call them for checking my car they did not answered the phone. Most wrong thing is even they got items but they did not fix it and avoid my phone on purpose . if you want to save your time just go where bought car service center .
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October 2022 by Graeme Sorensen
Always a pleasure dealing with Kohout's. Very professional and the technicians are great, especially their wheel alignment tech. Easy scheduling and they stick to their times. Definitely recommend checking them out.Services: Auto engine diagnostic
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October 2022 by allan bush
I could not have asked for better service and price "great job" thank you so much
