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February 2024 by Serina Mirza
Amazing guest service. Highly recommend
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January 2024 by Chadd Cate
Brought my truck in for an alignment and it only needed a minor adjustment so the did it for free! Will be back for other services, ty!
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December 2023 by Hugo Moreno
Amazing help. I was traveling with my family on a Saturday at about 4 pm and one of my run-flat tires was completely deflated. I called Les Schwab and the person who answered the phone offered us a range of options. We got there half an hour before closing. Luckily, it wasn't necessary to buy a new set of tires because the tire was still in good shape. We made it safely to our destination thanks to their timely assistance. The staff was super friendly and extremely helpful. Thank you, Les Schwab!
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December 2023 by J A
I came here for a complimentary brake inspection that I had scheduled online.They brought my vehicle in as soon as I arrived. The tech (I forgot his name - sorry) that worked on my vehicle was a great communicator and kept me abreast of everything going on.My appt. was quick and they didn't try to sell me anything. They have a customer waiting area with several tables and chairs.One thing I really liked was the large window in customer waiting area that allowed me to see out into the work area so I could keep an eye on my vehicle and also to see what work was actually being done.
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December 2023 by All Things Construction
Absolutely terrible management would fix daughters car needed one nut put on control arm tol her she'd have to town because they didn't do that I couldn't get under to put the bolt on complete B.S. terrible policy if true but we all make our own choices and Les Schwab sucks a fat one.
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October 2023 by Shane Zakem
The Les Schwab Team is great as always! I was on that side of town. I decided to drop my truck off early at 3pm the afternoon before. Instead of dropping it off at 8am the next morning like I scheduled. They said they probably could get it done that night if I wanted. I told them it wasn’t a big deal. If they had time it would be ok either way. I was getting new tires and after inspection I also needed brakes and rotors. I thought my brakes were getting close to needing to be replaced. Sure enough they got it done by 6pm a day early. Thank you guys for all your help as always!Shane Zakem
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September 2023 by Jessica Ferguson
Amanda is amazing! My family and I were visiting the area from out of town and unfortunately got a nail in our tire. Not only did they fix us up as fast as possible but they didn’t charge us a dime! They saved our vacation! Can not thank them enough
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September 2023 by Angela R.
The only thing better than the free popcorn, free coffee, cold water...was the warm welcome we received from Mike when we pulled up in our vehicle. The mechanical evaluation of "that rattling noise in the back" was spot on, and fixed. Well done LST!
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July 2023 by Naomi Bryan
It is so nice that there are businesses still out there with kind employees not out to make a buck. That's what you'll find at the Les Schwab Tire Center in Olympia. I took my car in for a pre trip check. It was free! I asked Bryce who pays for it and he said that's the kind of thing the company has been doing for 50 years! What a great company and a great group of guys. I know that I'll feel at ease on my journey knowing that Les Schwab has my back! Thanks so much.
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May 2023 by Melissa Bowen
I’ve had All 4 Struts and Both Front Control arms replaced on my car at this location in the last 6 months—just came here to say they are excellent all around. They finished the job early, they have excellent customer service and the jobs were well done. Thank you a ton!
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April 2023 by Wini Roldan
Came for an alignment with aftermarket control arms on my 240sx and they delivered. Told the one employee how I wanted the numbers to look and never complained about the height of the car. The alignment rack was lowered car friendly.
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April 2023 by Shannon Lovino
I've had two vehicles serviced here. Very satisfied. Excellent customer service! Highly recommend.
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April 2023 by Melissa S.
I need corporate to contact me before I file a lawsuit. We brought both of our trucks here and Clint inspected them and gave me a laundry list of safety issues for them both. Over 3k later for my ford explorer they said it was good to go & fixed properly. Less than two months later my TEENAGE kids are driving with my toddler and hear a noise and the truck starts making a scary sound and they almost crashed!!! The calipers were not done properly and could have killed my kids!!!! The bolt literally came off and the caliper put a hole in the tire. The tow truck driver said he'd never seen anything like it!! I had it towed to a Les Schwab where we moved and they confirmed the job was not done right! We have to make monthly payments on a job that could have seriously injured my kids, and even after the current one fixes it they'll be incredibly anxious now!!! Safety was the concern yet they caused a very serious issue by not using locktite or doing a SAFETY job and check properly!!! I need someone to step it up and realize how incredibly dangerous this situation is or I'll be contacting an attorney!
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March 2023 by Dennis Tran
Fixed my flat tire for free when Costco said it needed to be replaced. This is the second time Les Schwab has offered superior service to me. Thanks!!
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March 2023 by Sadie Whitener
This store, West Olympia, did a great job. They checked one tire for a leak and took care of it and another for a broken sensor. One happy customer