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September 2021 by Jim Harai
Purchased some Nikes from Jeff D and he was awesome !!!
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September 2021 by GuiltyFoxXx
Tucker was so kind and helpful! He answered all of my questions patiently and had great suggestions for my skin type and needs. He went above and beyond to help me and it really made my day. I will definitely go back!
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December 2020 by Brooke
friendly, pretty girls. helped my mom and i with lippies??
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February 2020 by Eric D.
What a joke workers are assholes and rude to busy yakking with there friends went to buy a watch never got any help the one employee working was to busy talking to another employee from different department talking about an interview the next day
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January 2020 by Ashantè
friendly, pretty girls. helped my mom and i with lippies??
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November 2019 by Josh Palmer
Xmas time for kids
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May 2019 by Sherri B.
Today I went into Macy's to make a payment on my credit card account and a small purchase. In the middle of my purchase the clerk told me to take my card out of the reader, ignoring the $100 cash I was holding out and left saying she had to go upstairs. Another clerk came, but was on the phone for an extended period. I told her that I minded the other clerk leaving in the middle of the transaction and wanted to speak with the manager. It turned out she was the manager and she defended the other clerk and proceeded to argue with me for an extended period so that a line built up behind me. I guess they don't think the person standing in front of them handing them money is a worthwhile customer.
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May 2019 by Lauren Gamble
I never knew this place was here but I am so glad I came in, we managed to come on a very busy day and there was talent show going and it looked like everyone was getting their makeup done. All the ladies smiled and greeted me, a very nice lady helped me get the right foundation I needed and lipstick, the two girls with short hair kept smiling and laughing with their clients, loved the environment. so much fun! cant wait to come back!
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April 2019 by S Lovetta
Terrible customer service. I’ve been here multiple times to make a purchase, and never greeted, or even a “I’ll be right with you”. You can stand there at the register for 10 minutes and never be acknowledged. Almost worthwhile just going to Tacoma. Definitely not up to MAC standards.
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March 2019 by Sarah Felizardo
Terrible customer service. I've been here multiple times to make a purchase, and never greeted, or even a “I'll be right with youâ€. You can stand there at the register for 10 minutes and never be acknowledged. Almost worthwhile just going to Tacoma. Definitely not up to MAC standards.
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March 2019 by Lauri B.
I generally prefer to shop in person, but again today the store is a mess and the employees are disinterested. With free 2-day shipping available for most everything, I have no reason to go back to this store.
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September 2018 by Josh B.
I came here to find a suit for a wedding. I will say that they had a lot of separates but mainly a lot of odd sizes that made it hard to piece together a full look. So, I headed over the suit sets and that's where the money was....literally. The sets are a little more pricey but honestly, I like the pieces to match just in case there is a slight difference in color that you sometimes find in separates. The colors look the same sometimes under the dim lighting that the store has and then when you get out in the sunlight you find out you have dark blue slacks with a black jacket. Anyway, I found a nice set and headed to the fitting room. I felt like I was going to step on a pin by walking on the floor, so I'd suggest just watching where your step. Surprisingly, the suit fit perfectly and the pants were great. They weren't super slim or tight like maybe something you might find at H&M and the set was much better in quality. I'm actually kind of glad I ended up in Macy's because I'll probably have this suit for a while and it will last. I consider my purchase as an investment. I also liked that they gave me a suit bag to keep it from getting dirty or wet. I also liked that they didn't try to force me to sign up for a Macy's card at the checkout. I rated three stars because sadly it seems that stores like this are dying out and the store seems dated, dark, and dank in many parts. I really didn't see anyone walking around in the store and there seems to only be 1 or 2 workers for several departments at one time so it was hard to find help when you needed it.
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July 2018 by Melody F.
Katie was absolutely beyond the perfect example of customer service. I gave her a hug at the end of my purchase.... Very long story short - for the past 13 years, my family has endured outrageously difficult trails. In that time, I lost a big part of myself and hadn't been taking care of myself for years and years. I'm trying to get better with that. I rarely shop for myself (our medical bills are endless), but I decided to just get out and try to spruce myself up some. I've missed MAC...the lipstick is just one of those items that makes me happy. And the eye shadows. Sigh. I know that may sound superficial, but trust me, I'm so far from that. So, I go in just wanting to find a new lipstick that has a little more life than my bare lips and my years old nude lipsticks. I'm 42 and always worried about looking like I'm trying to be 25 again. I tend to err on the side of boredom these day rather than a spark of fabulous. This was my tiny attempt to break a thread of boring for a moment. In walks Katie. First off, she and the other very lovely sales associate (I didn't catch her name - she was wonderful) greeted me in such a genuine way. We instantly started chatting...from dry shampoo to how I just need a little pick me up to brighten my summer. Now, I owned a business for 10 year in Vegas. I have also led a major corporation customer service training program for current employees. I'm a stickler for excellent customer service. I'm not a j*** though...I realize sometimes people just have a bad day. I can also spot a fake in a heartbeat. Nothing gripes my shorts more than someone who is obviously trying to just get a sale. I love it when I meet people like I did today. Instant connection and sincere hearts. I never once felt like they were trying to up-sell or that they were pumping me full of complements just to make me fall in love with the product. Katie was responsive to my concerns, to my opinions of what I do and don't like, and she answered my questions with many options. She was so kind and patient. After trying many combinations of lip colors and liners, I asked her about powder foundations. I used to wear MAC liquid foundation ages ago, but have been using another major brand powder foundation since. I have oily skin and don't like thick liquid foundations that feel cakey (which is every liquid foundation of any brand, to me). She not only found the perfect color, but she picked the most gorgeous blush as well. I won't even start on how long it's taken me to find such the perfect shade. The other lovely woman then came over with a little bit of sunshine and rainbow cream (I obviously don't have the product in front of me and I'm too tired to get off my rear to get it or look it up online lol) and dolled up the top of my cheeks and under my eyes. It made me look alive and like I was back in the game of life again. I know that last line sounds a bit dramatic. From everything I've been through, it's truly the little things in life that make a big difference. Even beautiful MAC products, but especially Katie. I'm definitely going to go back, hopefully soon, to have her teach me how to do my makeup again and with an updated 42 year old version. I haven't been this excited to do something for me in years. Years and years. Thank you, Katie.
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April 2018 by Tausha Comrie
Hello! The mall hours, as well as MAC have changed. I have sent in a request for the hours to be posted correctly which are as follows: Sunday 11-6 Mon-Wed 10 -8 Thurs-Sat 10 -9 Thank you!
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March 2018 by Sara Sedberry
Why does it say you guys are open till 9pm when you're only open until 8pm?? I drove pretty far from my house to the mall just to get more foundation(from MAC) and the mall was already closed at 8pm. ????
