-
December 2023 by Patricia Vaz
Really Bad store. I'm a Macys customer but I prefer to buy on the website than come to the store. Salespeople ignorant attendants, you are treated very badly. They watch you all the time as if you were going to steal something, you feel terrible. I went to buy some rings at Christmas for my collection, the lady who helped me I believe she was having a bad day, she was rude, and treated me really badly, it's a shame I don't remember her name otherwise I would describe it. I went to change my ring because it didn't fit my finger and she said that I had broken the packaging and that I had to try the ring on before buying. I honestly think they think you are doing them a favor by shopping at their store. Totally disappointed with the standard of service at this store.
-
December 2023 by Timsdanni Not Just Mom
TLDRShop elsewhereMen's department was horribly disappointing. Their website had several long men's jackets we really liked but tall hubby needed to try them on. When we got to Macy's we had to ask several people to find the few dressy jackets they had. First employee gestured in the general direction of the men's section. Second employees was helpful and guided us to the 3 long men's jackets they had on the floor. None of which were talls.Woman's section was huge in comparison.Plus side H&M had a much larger selections and the first employee to grey us walked us directly to them. And they were on sale. Nice men's long wool coat for $50. I was amazed.
-
December 2023 by B K
Pretty empty and almost no people working there. Also, for people who remember shopping in crowded malls, there are few to no actual cashiers anymore.
-
November 2023 by Kathy McCormick
The pre-black Friday sales were fantastic. Purchased sweater, ugly Christmas sweater and a fleece vest, ALL three for less than $20!
-
November 2023 by Sergey Shuparskiy
Macy's is my store to buy outfits and shoes, garments, suits, accessories, and more! I love this store because it always has my sizes! ??????????
-
November 2023 by Mary Schuler
Hands down best experience with purchasing new matress or furniture. The salesman Richard is the absolute best. So helpful and kind!
-
October 2023 by Jo D.
Worked there for a tiny bit, Management watched my family on our home security camera and my boss reported me to the NSA... 4/10
-
August 2023 by amy leigh
We came in hoping to find school clothes for a 10 year old girl. They had a few extremely overpriced dresses. There was more selection for infants and they didn't even try to have a selection for big kids. Not sure what happened to the huge kid's section they used to have. But at the prices we saw...over 50$ for a dress, maybe i can guess...
-
August 2023 by Cynthia Winters
They used to have the best Jenkins, leggings and all those kind of things. Now they don't have any! Boo but I still love the store.
-
August 2023 by AMY CASTILLO
I was shoe shopping and an associate walked by my THREE TIMES and NEVER asked if I needed help!!! But as soon as SARA saw caucasians, she was helping them and laughing away! I'm Hispanic and don't like using the race card, but it is what it is! I will never again step foot in this store!
-
July 2023 by Kathy H.
I am in a wheelchair and had a great experience in shopping at Olympia WA Macy's a week ago. From the very beginning when there was a handicap door that opened automatically I was very pleased. When shopping, I had two ladies assisting me and finding just the right sweater that I was looking for and I ended up buying three of them as they were on sale. The aisles were fairly wide in between the racks of clothes and it was easy for me to get around in my electric wheelchair. I would definitely shop there again thanks to Macy's employees for a great shopping experience.
-
July 2023 by Jackie Brockman
No one said hello/greeted me during my entire shopping trip. Where has customer service gone? Also, the lady working in shoe department just stood around and didn’t assist me or anyone else. Super disappointing.
-
July 2023 by Kaiesha Strickland
Went to buy a bag and I was ignored. Had to find someone to help me get the bag and wallet. I think they didn't think I could afford it so I was ignored
-
June 2023 by Celeste Rogers
love Macy's.. staff was friendly.. lines to registers can be questionable.. had people confused whether they were next or not
-
May 2023 by Kymm Wolfe
The staff are great. Unfortunately they didn't have the items we wanted in-store, but the clerk was super helpful and let us know the item was in stock online.
