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May 2024 by Leo Takemura
My most recent package was easily $15 to ship but he charged me $40 just to ship to NY! I've shipped there multiple times and the same item being $12-$15! Horrible! I didn't even realize it till I got my receipt! Don't go here!
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February 2024 by Dillon Mark
Will charge you to drop off USPS packages that already have postage paid. They conveniently don't mention that when you call asking if you can drop off USPS packages there
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August 2023 by csneddon00
Very good service. Funky hours, not consistent with what's posted on door vs online. And pricey but will get your package out on time.
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March 2023 by coral raffield
Every encounter I’ve had with this business has been overwhelmingly friendly and pleasant. I’m always greeted with a huge smile and a warm greeting, they’re very helpful and easy to do business with.
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February 2023 by Robyn Boyes
Excellent customer service. I appreciate the business owner's common sense approach to everything. The staff have always been polite and helpful. Highly recommend.
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January 2023 by Robyn Jensen
Excellent customer service. I appreciate the business owner's common sense approach to everything. The staff have always been polite and helpful. Highly recommend.
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December 2022 by Kelly Huber
We've had a mail box at this location for years and we love this store. Friendly staff and helpful. The only thing I would like is if they could accept amazon returns that are packageless. Last I heard they weren't doing that.
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December 2022 by Rachel R.
I have been doing business with the people of this Package Express store on Marvin Road for many years. I have always found them to be efficient and careful with my packages. It’s usually one of two gentlemen at the counter, at busy times perhaps both. (Father and son?) These men are polite and cheerful, and always able to answer shipping questions with years of experience and expertise. Besides taking care of your mail and shipping needs, they offer personal mailbox service, photocopy services, greeting card selections, and home crafted gifts for last minute gift givers. If it were possible to give them more than five stars, I would happily give more as this business certainly deserves it!
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August 2022 by Jennifer Raymond
The owner of this establishment and his young assistant are two of the nicest folks you would ever come across in a retail establishment. He even offered to make my copies for me, and help me keep my paperwork straight....so nice (no, he didn't charge me extra for it).I don't understand why there's only an average of 2.8 stars on these reviews, but it sure sounds like a lot of contributors have some unreasonable expectations here. Also, to all you mask addicts out there, it's so typical for folks like you to leave a nasty review, just because others choose to deal with a virus differently than you. You don't know other people's circumstances, maybe the gentleman's doctor deems it best for him not to wear one, or maybe it's his own free choice....just like YOU have a free choice. Learn to mind your own business. Or please do go to a special Karen facility that bends over backwards for Karens. I'll bet you won't be missed.
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July 2022 by Leticia Remley
Business hours on door say open Saturday from 9 AM to 3 PM. I waited half hour with no show. Looked on line, same hours open but in same post says closed till Monday. Get your hours posted correctly! So unprofessional for a business.
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May 2022 by Claudia F.
This was my first visit to Postal Express but won't be my last. Hayden was personable & delightful! He helped me post a package getting it to its destination timely & affordability. Whatever you need to ship do it here. They Joffre lots of other services too. They're great!
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March 2022 by Carol
I had a sealed package with a pre-paid label in hand. The old man charged me to tape the label onto the package. I could understand charging me if I walked in with an open box to mail that needed to be taped up, but to charge .50 to tape a label onto a plastic bag? He initially tried to charge me 1.50 for mailing the package as well. Hey, he's free to charge me whatever he wants and I'm free to never frequent his business again and leave an honest review. From now on, my business goes to Lacey Pack and Ship on Sleater Kinney. They are always helpful, kind and very professional.
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March 2022 by Daisy Donze
These guys are wonderful humans, always kind and helpful and making jokes to brighten the dayToday I saw him grab tools and help usps driver get his truck runningI've been with them over 10 years
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February 2022 by B B
Horrible store. The man at the counter was very rude and swearing at me for asking him to wear a mask.
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February 2022 by S H
The man inside does not wear a mask and was rude. Do not support this business!!
