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December 2023 by Carol P.
I've walked in and quickly received day passes in the Planet Fitness gyms I've approached in Roswell, NM, Everett, WA, and Chico, CA.This gym offers no day passes. I was told that my only option would be to join (for $1.10), and that joining could only be done using their app, which the clerk told me would require "a lot of information."Nope. I'm giving the two stars because at least the guy looked me in the eye.
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December 2023 by B. R.
This is the only fitness club that I know of that does not offer family membership. Each family member has to get their membership. Wake up and smell the sweat! Divise a membership with family in mind. Maybe the marketing group needs to get their heads out of their butts and think! Family is a thing!!! We can only afford a different membership with four children.
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December 2023 by Kyle Nicholas
Great staff and very friendly atmosphere to get in that workout we all need. It is a little busy sometimes, but just don’t go during “rush hour” times:) Also, a glorious perk is that you can use any PF gym in United States with VIP membership with hydro-massage access.
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December 2023 by Samantha Erzen
Planet Fitness is absolutely the worst gym on the planet. The gym is dirty. The staff is rude. The rules are dumb. Trying to cancel a membership is as inconvenient and difficult as they can make it. Never coming back. Big F U PF.
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December 2023 by William
Been a PF member at several locations close to 10 years now. Olympia has a good location and lots of equipment, but they could do a better job at machine maintenance and club cleanliness. There are more than a few treadmills with lumps in the belt, and one has been off kilter and crooked for going on 3 weeks. If you walked down any of the mill aisles you would see it. In addition I've noticed a rank odor coming from the men's locker room, but passed it off as coming from the garbage can near the entrance. However there is a fly problem in the showers, and noticed mold growing on the shower ceilings so the bugs are loving that.
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November 2023 by Dana Tan
I go to Planet Fitness 6 days a week. The experience is always good. The gym is well-ventilated, clean, never crowded and the staff is always available if you need them. Best gym experience for the money, no question.
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November 2023 by Abi L.
I joined this Planet Fitness exactly a month ago, it was advertised $10.95 a month, and with this coupon no sign-up fee, great, and I've been going about twice a week, it's not bad, good enough, folks are nice, equipments clean ... BUT, I on top of the monthly fee I just saw on my credit card they charged $53.99, two weeks after I joined, I called asked why, the kid at the desk 'read' the agreement I signed which said they'd do that, oh come on! Noone mentioned there'd be that charge in two weeks, I'd assume an annual fee would be at the same day NEXT YEAR of the day I just joined ... WATCH OUT cause that's a SCAM
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October 2023 by Bilbo A.
Planet Fitness failed to cancel my membership over a year ago, and they've sent me to collections. After emailing a person named "Gwen" who handles accounts (about a year ago), letters to corporate cc'd to Olympia branch, and a phone call to the branch (where the desk person said she'd "let them know" of my cancellation), and finally having my bank block payment... they've sent me to collections. Today at the branch, the manager told me that in order to cancel you must visit the location where you originally signed up and complete paperwork with a manager. (So you move out of state? Ya gotta go back to the original branch. And make sure you get there when the manager's "in."). Anyone have a similar experience?
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October 2023 by Srikanth Yaramaka
Very CleanFriendly staffGood equipmentLow price with best services. Budget friendly ?I really enjoy going to this place
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October 2023 by J E
Wouldnt allow me to sign up there which seems super weird. Told me I have to go online and i need all my bank and drivers information so super inconvenient sign up process. Nothing is mentioned online about needing all that or not being able to go in to sign up. I didn't come with all my bank info and it’s too late to get it so they turned me away. Ive gone back and forth between gyms for years and I used to think planet fitness was one of the friendliest but I didn’t leave with that feeling this time. They Didn’t even offer a tour of the facility like they used to so I guess when someone signs up online they go in and hope they can find the machine they want.
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September 2023 by Yanni Beckdol
Much better than the one in Lacey. Great staff and clean area. Missing a lot of things I would like to have in a gym but great overall.Though cars have been broken into twice out of the 4 times I’ve been there. Nothing to do with planet fitness but the area. Don’t leave valuables in the car or unlocked in the lockers.
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September 2023 by Jackie vandervelde
Planet fitness in Olympia is very nice and clean. The Reception is always friendly and the facility itself is pretty well stocked as far as equipments concerned. It doesn’t have like Olympic weights but it’s not that kind of gym. It has tanning and Hydromassage beds. For $25 a month - it’s hard to find something to complain about. It’s always been clean and friendly and safe. I would highly recommend it.
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September 2023 by Whitney Ritchey
The Olympia gym wrongfully charged me for 7 months after canceling in store with their employee. When I noticed and asked for a refund I was told they don’t really do refunds and said they’ll do one month for their employees mistake. Overall terrible customer service and management. Feel bad for the employees that don’t get trained and the customers that suffer because of Jacob and Jesse. Not to mention the customer service email just refers you back to the same people at the gym that are terrible.
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September 2023 by Susan Kearney
The shower started out hot, but turned completely cold after I had soap on my body and conditioner in my hair. I was there around 11 am on a Wednesday.
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August 2023 by Timothy Kruse
One of the best planet fittness's I've been to. It can be busy at peak times but still able to get an effective workout in.
