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March 2024 by Katrinia Campbell
When you can actually get ahold of this pharmacy the service is okay however 9/10 they do not answer their phone and unfortunately I have to talk to someone to fill my sons prescriptions. The last 3 months I have had to drive there just to be able to speak with someone. On average I call 20-30 times before I get frustrated and just go in there. Please staff you're pharmacy so people can actually get through. Getting really tired of doing this.
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March 2024 by J B
Pharmacy staff are very rude and incompetent. Was told I’d receive a follow up call about why my prescriptions weren’t available and a week later no response. With only a couple days left to get refills on my medication for my HEART I was told they don’t have the orders and to contact my doctor to have them send it again and was hung up on. I noticed a sign when I went in saying that their computers are down and they can’t receive electronic orders. Having No follow up contact about important medication information after your systems were having troubles is highly unprofessional. Find a different pharmacy if you have important medication!
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March 2024 by J C
?Yes, it's verily true that staff here look overworked and underpaid and also that here it's consistently understaffed, very often causing significant long, long lines and/or the wait time.? Despite all that inconvenience, I've been staying with this pharmacy for 8+ years and I will stay that way. That's because pharmacists and staff are exceptionally and genuinely sweet, warm, and caring. Hannah always takes time to advise me what I should do to have my stingy insurance company give me prescriptions in a way that my doctors decide [e.g., two (2) 10mg tablets instead of one (1) 20mg tablet]. Natalie, Maria, just to name a few, have always been smiling and asking me how I'm doing instead of rushing, despite having to deal with a very long line of customers, some of whom are a little agitated.. I myself was very agitated towards them one time, but, the next time after the fact, they smiled at me as if I'd ever done nothing wrong to them.
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February 2024 by Kristina
This is an extremely busy pharmacy. Contrary to the app, I was asked to come back before 4pm for a COVID shot, when it says walk ins welcome.
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February 2024 by Hill•a•beans
While it usually seems very busy, I have always found the people working to be helpful and courteous.
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January 2024 by a. d.
Despite being consistently understaffed and overworked, the pharmacists are great. They're competent, friendly, and helpful. Wait times can be long, but compared to the other pharmacies in the area, this is the best place to go.
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January 2024 by Caitlin
THEY DON'T ANSWER PHONES OR CALL BACK.I deal with this problem every time I have to fill my meds and now u have to wally in just to request a full.Week staff don't answer the phone. I have called several times every day of the week and have not received one answer or call back.
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January 2024 by Tweet Dreams
Really nice and qualified ppl work here somehow they have managed to not have medication shortages like riteaid and don’t make “supply chain issues” my problem! They always make sure my meds are in stock and if INeed help in the over the counter isle theyCome right out and help me really love these professionals
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December 2023 by Andrea Scott-Murray
I've had excellent experiences here. Soo much better than my previous pharmacy where I had to wait more than half an hour even when I was notified the prescription was available.
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November 2023 by James Heitzman
Pharmacy staff very rude. Acted like you were a bother. Acted like you smelled bad. I complained and nothing was done. Pharmacist didn't even get back to me.
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November 2023 by DarknTo TheLight
They are Friendly and understanding. It's been alot better since new and also the some of the same employees.
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October 2023 by Cortney Guilford
I went in the other day and had horrible experience. I went to self checkout and I asked a simple question and the lady (I didn't catch her name) was rude. She asked if I scanned all the items in my cart, I said yes I did, she was like you sure? With a snotty attitude. Like? What the heck!!! Why would I want to WALK OUT with $200 worth of freaking stuff in THE CART!! If you guys have such an issue with customers checking out on self checkout, THEN GET RID OF THEM and MAKE YOUR EMPLOYEES do it THEMSELVES!! Instead of me paying $200 since I'm doing it for your employees, maybe you should pay me $200 instead. This is just really funny. Train your employees better. It was horrible customer service. It was very unnecessarily and no need for your employee to be completely rude.
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October 2023 by c d
I had my latest Covid vaccine here a few minutes ago. I was fully bracing for a long, long wait and miserable experience (think Walgreens). Was I ever surprised that they got me right in and the injector (didn't get her name) was friendly and fabulous after working a long day, I'm sure. Thank you, Safeway pharmacy!
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October 2023 by Naruga Kuruga
Paid $55 for a travel consultation and chose this pharmacy. They did not contact within 2 days like they were supposed to so I called. No response so I left a message. They never called back. Then I tried calling them 20 times and nobody answered not even to put me on hold.
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September 2023 by Scott Curry
Slightly less than a year ago, I transferred almost 15 prescriptions to the pharmacy. Initially they were great. However, over the last month they have become the worst Pharmacy and I would recommend them to No one. I had to give them at least one star they deserve zero. There are many small things that I will leave unsaid in this review, but the breaking point was the last four days. I had a triple bypass and had a drug prescribed to ease pain. That was on Monday this week and it is now Thursday evening and they still haven’t filled it. I have been in extreme pain for four days due to this. My son-in-law called another Safeway Pharmacy where I had no prescriptions and explain the situation and the amount of pain I was in. They already filled the prescription. In the last four days, this pharmacy has filled four prescriptions that I didn’t need and didn’t even ask for. I have never dealt with such a group of incompetent people, especially in the medical field.