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October 2025 by Wendy Sanchez
My husband is active duty military, we only use this pharmacy.
The pharmacy always has the absolute best customer service and prompt prescription refills.
Thank you to Cierra, Bob and Donald for being incredibly friendly and helpful.
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October 2025 by Mady
Not sure what the point is of offering a phone number to call during business hours if you never answer. Especially disappointing from a pharmacy. Do better.
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May 2025 by Jennifer Rankin
Have to wait days for them to fill my prescriptions and never answer calls.
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April 2025 by David Tate
Staff are always courteous and the Pharmacist Matt is very accommodating. Appreciate their service
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October 2024 by Sandy Trevino
Terrible customer service. I came today to refill a prescription, and I was told to wait to 20min which is understandable in order to refill my prescription. When my prescription was ready, the cashier told to wait in the back of the line to pay for my prescription. I don't understand why but I did
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October 2024 by Charm Taylor
I have been a customer for 30 plus years at the Hawks Prairie Safeway Pharmacy. Last week I called at least 10 times to fill prescriptions and no one answered my calls. I am finally at a point I am considering taking my pharmacy business somewhere else because I need to fill my prescriptions contacting the pharmacy directly. It is too inconvenient for something that should be easier than it is. I use to receive good service, sadly it has declined.
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September 2024 by Anna Hill
Great customer service, timely and clean.
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July 2024 by Jenny Troupe
Unfortunately reading these bad reviews are disheartening don't read them go there yourself I haven't left a review here till now I've been going here for awhile and years ago I agree it wasn't pleasant since then those people no longer work behind the counter so you should try them again they have a super awesome bunch of friendly employees now and I enjoy going there they are always pleasant and answer any questions
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April 2024 by Chris S
Typical Safeway setup. Produce is on the left facing the store and there is a Starbucks inside.
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March 2024 by ASAP PAC
What once was great customer service is now lacking as well as they don’t seem to know how to run my insurance(s) properly as they always try to charge me more than I’m supposed to pay for my co-pay, I will be switching pharmacies.
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December 2023 by Theresa Henning
I always get great service!
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August 2023 by Angela Mayo
Anyone giving this pharmacy a bad review is a bad customer. This is a great place, short lines and excellent customer service.
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February 2023 by Helen Ireland
this store use to be stocked and had great customer service. but the last two visits empty shelves and very unkept unfriendly and untrained checkout personnel ?
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February 2023 by D C
They must be crazy busy Jan 2023 because they let calls go to voice mail.
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January 2023 by Like T.
This is a small pharmacy. They are likely overwhelmed like most places.I went to pick up a script one time. Seemed there was only one employee there. She seemed busy typing on the computer. I waited for awhile but then I left. I had not been acknowledged.One of my scripts was faxed over 12/30/22. They were probably already backed up from being closed on Christmas day. I didn't get notified my script was filled until 1/4/23. They must have been really shorted staffed.Usually when I pick up it's not too long of a wait. But being totally ignored wasn't good customer service.Honestly I don't know any pharmacy that can fill a prescription same day anymore. Not even Costco.
